Federal/State Licensing Surveyor - RN

State of Arizona - Phoenix, AZ (30+ days ago)3.6


150 N. 18th Ave, Phoenix, AZ 85007

Promoting Health and Wellness for all Arizonans” is the motto of the Arizona Department of Health Services (ADHS). ADHS promotes and protects the health of Arizona’s children and adults and sets the standard for personal and community health through direct care, science, public policy and leadership. ADHS is an award winning, nationally recognized department and is one of the largest in Arizona State Government with a budget of 1.5 billion dollars and workforce of approximately 1550 employees.

Visit our website at http://www.azdhs.gov

Federal/State Licensing Surveyor

Medical Facilities

Open until filled


This position is responsible for accurate completion of surveys and complaint investigations, scheduling and prioritizing work assignments, document and form preparation, all within the established time frames. Conducting in-depth complaint investigations and compliance evaluations to determine compliance with established state statutes and rules for up to 18 types of health care facilities, including state and federally funded programs. Make critical, defensively sound judgments to recognize and act upon conditions affecting health, safety and welfare that are within the purview of state and/or federal statues and rules/regulations.

This position is responsible for conducting investigations of considerable difficulty to determine violations of state and/or Medicare rules and regulations, including physical, mental, sexual and emotional abuse. Conduct joint investigations with local law enforcement agencies and Adult Protective Services as necessary. Provide technical assistance to owners, administrators, directors, providers, and/or staff regarding state licensing/certification requirements and corrections needed to attain compliance. Recommend necessary actions against providers found to be non-compliant with state statutes and rules.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results. State employees are highly engaged, collaborative and embrace a culture of public service.

Responsibilities include: –

Surveying facilities to verify compliance with state licensing and Medicare certification standards and to protect the health, welfare and safety of consumers, clients, residents and/or patients based on state and CMS regulations –

Conducting complaint investigations based on the state and federal regulations –

Conferring with and providing technical assistance to administrators and staff of facilities regarding areas not in compliance with state standards; and Medicare regulations –

Recommending for or against Medicare and Medicaid certifications, state licensure and enforcement actions, based on review of findings and acceptable plan of correction and follow-up inspection –

Serving as a resource for providers, public, other governmental agencies, ombudsmen and health care professionals, regarding Medicare/Medicaid certification and for state licensure. –

Serving as precept for new surveyor –

Testifying at administrative and judicial hearing as necessary –

Attending meetings, participating in in-service training and continuing education programs; performance improvement committees and work groups –

Preparing Time and Effort reports in an accurate and timely manner –

Supporting a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of ADHS, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Requirements include: –

Arizona Revised Statues and Arizona Administrative Code (rules), survey and investigation methods, workload management, policies and procedures applicable to state licensure and/or Medicare certification and operational policies and procedures of the department –

Characteristics and identification of physical, sexual and emotional abuse; physical and behavioral signs of illness and disease including persons with special needs, growth and development stages; and of disease and the aging process; of how to provide and the purpose for/of, educational and activity programs, including the activities of daily living –

Nutrition, sanitation, dispensing of medications, disease control, restraints, both physical and psychotropic, and other life-sustaining standards –

Adult learning strategies utilized in the course provider training –

Community resources, including other state agencies, advocacy groups, networking and provider associations –

Federal regulations, Medicare State Operations Manual, State Operations Manual Appendices, Interpretive Guidelines and State Agency letters –

Healthcare delivery models/practices including nursing, pharmacy, social services, infection control and dietary –

Oral and written communication and documentation, including the ability to receive detailed information through oral communication –

Analyzing and evaluating a wide variety of administrative and program records to determine compliance with applicable state statutes and rules during surveys and complaint investigations –

Interpersonal relations as applied to contacts with providers and staff, representative of local and state governmental agencies including Adult Protective Services, local police departments, Department of Economic Security, Public Health consumes, media and the public –

Educating and assisting providers on a variety of topics including those of discipline and abuse, development, records maintenance, supervision, safety, equipment standards, nutrition, sanitation, dispensing of medications, transportation, and persons with special needs, the Americans with Disabilities Act, zoning and others. –

Time management and organization to support compliance and investigation workloads and prioritize work activities based on CMS and department performance measures –

Computer software –

Work effectively in a team or independently –

Identify problems requiring immediate corrective action; determine recommendations to include in reports developed as a result of surveys and/or investigations conducted –

Make recommendations for initiating enforcement and/or enforcement actions against providers not in compliance with statutes and rules, including recommendations approving/denying/revoking a license or certification for issuing cease and desist orders for non-compliant actions; assessment of civil money penalties; temporary orders; intermediate sanctions and provisional licenses.

Preferred Qualifications: –

Background in the health professions or health administration, in addition to basic investigative skills –

Hospital Administrator; Industrial Hygienist; Laboratory or Medical Technologist, Bacteriologist, Microbiologist, or Chemist; Medical Record Librarian; Nurse; Nursing Home Administrator; Nutritionist; Pharmacist; Physical Therapist; Physician; Qualified Intellectual Disabilities Professional; Sanitarian; Social Worker, Behavioral Health Professional; or any other professional category used for health professional positions –

Some positions may require possession of a professional license to practice, i.e., Registered Nurse, in the State of Arizona or proof or eligibility for reciprocity of an out-of-state license –

Preference will be given to candidates with prior Public Health experience


The State of Arizona provides an excellent comprehensive benefits package including:

Affordable medical, dental, life, and short-term disability insurance plans

Top-ranked retirement and long-term disability plans

Accrued vacation pay and sick days

10 paid holidays per year

Deferred compensation plan

Credit union membership

Wellness plans

Employment Requirements

Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.12).

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.

All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

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