- Microsoft Word
- Microsoft Office
- Forklift Certification
- First Aid Certification
POSITION SUMMARY: BASIC FUNCTION
Provides a proficient level of data center knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. Regular, predictable attendance is essential for satisfactory performance.
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for the processes that maximize customer uptime in the most cost-effective way. Technicians must ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. The L2 technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
Firm and proven understanding, and proficiency, of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to, the following: electrical distribution and layout, Transformers, PLC?s, Generators, Switchgear, UPS systems, STS?, ATS? PDU?s, Chilled Water Systems, CRAC/CRAH?s, and Pre-Action Sprinkler Systems
Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control
Analyzes systems to ensure best practices for both internal and external customers
Provides feedback to DCO Engineering on the effectiveness of existing standards and processes
Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program
Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
Manages systems to avoid unplanned customer-impacting events
Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems
Proficient understanding of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
Well versed in regard to data trending / tracking and analysis with the ability to utilize a PC based integrated critical monitoring systems
Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
Hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
Chilled Water Systems
Large Centrifugal Chillers
Water Treatment Systems
VFD?s and Pumps
BMS and PLC Controls
Emergency Standby Diesel Generator Systems
480/277 and 208/120 electrical generation and distribution
Static UPS Systems
Double Interlock Pre-Action Systems
Excellent communication skills, both written and oral
Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
Ability to communicate effectively with customers and internal staff.
Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
Ability to learn quickly and address issues as they arise during normal working hours or after hours.
Ability to operate in and promote a rigorous process-driven team environment
Ability to logically analyze and solve problems
Ability to effectively multi-task multiple projects
Operate Hand and Machine Tools (hammer, drill, saw, etc.)
Operate electrical tools such as a multi-meter or infrared camera
Operate a forklift
EDUCATION & EXPERIENCE
Associate of Science in Technology degree or equivalent work experience plus
Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant)
CPR/First Aid and NFPA70ECertification during employment
Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required
Primarily walking, standing, and bending with some sitting.
Ability to communicate effectively with verbal, visual and listening skills
Close visual work on a computer terminal.
Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
Able to lift and carry heavy equipment, up to 50 pounds.
Ability to climb ladders and work on raised platform.
Typical data center work environment with varying temperatures and loud noises
Extensive daily usage of a computer or workstation.
Must work on-site; no telecommuting permitted.
Must be comfortable working in a high stress, fast paced environment with shifting priorities
Must be able to work on a shift which may require nights, holidays, and some weekends.
Must be willing to be part of the after-hours notification and escalation protocol.
CPR/First Aid and NFPA70E Certification during employment.
Must wear leather close-toed shoes with a solid rubber sole.
Must possess a current, valid state issued driver?s license