1 year of experience required
Responsible for completing the registration (including the collections of demographic information, insurance information and referral/authorization, and correct patient type and hospital service) proficiently and efficiently while providing the highest level of customer service to all KUH patients utilizing departmental bundles demonstrating the AIDET model (acknowledge, introduce, duration, expectation, thank you) . Responsible for team financial clearance, upfront collections and estimate processing. Responsible for the data entry of Medical Imaging Radiology Orders. Rescheduling and scheduling patients at the medical imaging point of service locations
Ability to read and communicate in the English language, high school graduate or equivalent required. Some college in the healthcare, human services or business field preferred. Minimum 1 year experience in the healthcare/medical office setting. Previous working knowledge with commercial health insurance, Medicare and Medicaid. Customer service a must. Knowledge with Invision registration, Soarian S2 Scheduling and radiology a plus.