Hucks Sales Associate

Martin & Bayley, Inc. - Jackson, TN (30+ days ago)3.4


Sales Associate
1. Statement of the Job

Every sales associate is responsible for the proper and efficient operation of his or her shift, within company policy, to ensure that the shift contributes to the profitability of the store.

2. The Duties and Responsibilities Are:
A. Customer Service
Greets all customers promptly (including gasoline intercom) and provides courteous service adhering to all Best In Class standards
Ensures that store appearance reflects company expectations and standards
Ensures that the store is open and ready for business during all hours
Handles all customer conflicts by using our method of MAKE IT RIGHT

B. General Job Duties
Is committed to our Vision/Mission Statement (T.H.A.N.K.S)
Performs specific tasks as assigned by the Store Manager
Follows all federal, state and local laws and ordinances pertaining to the operation of the store
Follows the work schedule as posted, unless a change in schedule is arranged with Store Manager
Operates shift within company guidelines and policies
Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
Actively participates in all Company contests
Suggestive sells at all times

C. Accounting
Completes a shift checklist according to company policy
Properly records all hours worked on the work station
Rings all sales on the sales register, with no exception
Accurately records all voids, refunds and price overrides

D. Human Resources
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Treats all co-workers and customers with dignity and respect
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Records hours worked in the workstation
Complies with the Company Responsible Retailing policy

E. Security
Ensures all cash handling procedures are followed
Ensures a safe shopping and working environment
Ensures all company assets are protected, including cash and merchandise
Ensures vendor check- in procedures are followed per company policy
Ensures cash is only kept in the safe and the register
Follows company policy with regard to excessive cash in registers, change fund and safe security as directed by Store Manager
Follows company policy with regard to not allowing another associate to operate his or her cash drawer
Follows company shift change procedures as per company policy

F. Merchandising
Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment and readies high-margin products such as coffee, fountain drinks, etc. as directed by Store Manager.
Uses correct pricing as listed on the DSD or grocery book for all merchandise
Uses suggestive selling techniques as directed by Store Manager

G. Maintenance
Keeps store floors clean at all times, with specific responsibility being assigned by the Store Manager
Checks refrigeration equipment for proper performance and temperatures a minimum of once per shift
Cleans windows, floors, shelving, counters, gas pumps and parking lot to ensure they remain clean at all times.
Follows all items on the shift duty checklist
Immediately advises Store Manager of any maintenance problems.

H. Safety
Ensures that safety belts are worn per company policy
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to store manager and corporate office

3. The Requirements For The Job Are:
Be able to read, understand, and write the English language at the eighth-grade level;
Be able to perform arithmetical calculations at the eighth-grade level in order to be able to make change and complete shift reports;
Have sufficient visual acuity to check identification and process money orders;
Be able to read and understand instructions for operating electronic cash registers and other equipment;
Be able to read and understand instructions for operating electronic cash registers and other equipment;
Be able to lift up to 60 pounds, carrying cases of soft drinks, beer and juice containers, etc. or change a bag in the box for fountain soda syrup at least once per shift;
Be able to stock shelves and coolers;
Be able to react to a fire by lifting a fire extinguisher weighing 10 pounds and moving it to the fire area;
Be able to bend in order to pull up a metal plate weighing 20 pounds and to put a tanker truck nozzle in the underground storage tank;
Be able to tolerate exposure to gasoline fumes and cleaning products;
Be able to climb a ladder to clean windows or change gasoline price signs;
Be able to speak and understand English, including the ability to hear the spoken word;
Be able to sweep and mop floors, dust shelves, and lift and carry out trash containers and place in an outside bin;
Be able to clean the parking lot and grounds surrounding the convenience store;
Be able to enter and work in a cooler at a temperature of 33 degrees up to 20 minutes at a time.