Job Title: Patient Coordinator
Location:
- Dentique Dental Care for both Downers Grove and Lemont locations
- Downers Grove Office:
- 4121 Fairview Ave, Suite 205, Downers Grove, IL 60515
- Phone: (630)968-8439
- Lemont Office:
- 15543 127th St, Suite 103, Lemont, IL 60439
- Phone: (630)243-8300
Job Description:
- Dentique Dental Care is seeking a dedicated and experienced Patient Coordinator to join our team. This position requires travel between our Downers Grove and Lemont offices.
Responsibilities:
- Greet and welcome clients with a warm and professional demeanor
- Assist patients, addressing concerns, and guiding them through the treatment process.
- Schedule appointments, optimize resource utilization, and maintain an organized calendar.
- Collaborate with the dental team to create customized treatment plans.
- Present treatment plans clearly, including costs and expected outcomes.
- Communicate effectively regarding insurance coverage, financing, and payment arrangements.
- Maintain accurate client records, ensuring confidentiality and privacy regulations.
- Handle inquiries, resolve issues professionally, and provide follow-up as needed.
Qualifications:
- Excellent interpersonal skills and exceptional customer service abilities.
- Strong organizational skills and attention to detail.
- Knowledge of dental procedures preferred, but not mandatory.
- Ability to thrive in a fast-paced environment.
- Familiarity with Ascend dental software and scheduling systems is an advantage.
- Bilingual - English and Spanish, preferred
- One year minimum of dental office experience
Benefits:
- Excellent pay based on experience.
- Collaborative and supportive team culture.
- Ongoing training and development opportunities.
- 401K Retirement benefits
- Health Insurance
- Dental, Vision, and Life Benefits
- Paid Time Off
Schedule:
- Monday (Downers Grove): 8:30 AM - 5:00 PM
- Tuesday (Downers Grove): 7:30 AM - 5:00 PM
- Wednesday (Lemont): 7:30 AM - 5:00 PM
- Thursday (Lemont): 7:30 AM - 5:00 PM
- Friday (Downers Grove): 7:30 AM - 1:00 PM
- No regular Saturday hours, only as needed!
Why Join Us?
- Privately owned, non-DSO company
- Opportunities for growth within our partner offices
- Team-driven, collaborative environment
Compensation:
- Pay is based on experience
How to Apply:
- We are looking to hire within the next two weeks. For immediate consideration, please email Sarah directly: [email protected]
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- Have you worked at a Dental Office?
- Is your most recent resume attached?
Experience:
- Customer service: 2 years (Required)
- Dental office: 2 years (Required)
Ability to Commute:
- Downers Grove, IL 60515 (Required)
Work Location: In person
