What You’ll Get to Do:
The Systems Administrator provides tier-three sustainment administration and problem management support for LAN systems, workstations, and peripheral devices (to include both the current system configurations and future systems architecture) worldwide.
The System Administrator provides capacity increases, virtualization and storage support, availability management, service continuity, and ongoing security management activities.
Primary responsibilities include providing Tier 3 life cycle Operations & Maintenance (O&M) to include support for problem identification, diagnosis and resolution for enterprise engineering infrastructure.
The System Administrator triages Operating Systems and multiple enterprise global networks prior to escalating to the appropriate Tier 4 personnel. The System Administrator provides operations and maintenance support within a large Development and Production Windows Enterprise server environment. Operating systems include MS Server 2008-2016. Field system experience preferred.
You’ll Bring These Qualifications:
Execute tasks in the following areas:
change request, trouble ticket, routine operation and maintenance, and server rebuild.
Create Change Requests and ACs.
Document system configuration and operational procedures.
Implement baseline changes under tech lead oversight.
Respond to assigned change requests that are submitted by “internal” and “external” customers.
Attend TEMs to discuss and agree upon MOAs–ensure MOA is within scope of team’s work.
Create and/or update Asset Management records—responsible for integrity of asset management records.
Resolve Trouble Tickets.
Provide operational pager duty support.
Perform technical evaluations, analysis, and troubleshooting for all “supported” servers in response to Help Desk Tickets—which includes but is not limited the following activities: Server failures, full system outage, Storage issues.
Restore file and data information from snapshots.
Perform operating system software updates/upgrades.
Monitor/support Netapp Snap mirror Backups.
Create Change Requests for routine deliveries and generating ACs for planned outages.
Assist in server maintenance and special projects, during extended work hours.
Communicate outage/degradation of server to management.
Perform server and storage capacity planning for complex and critical systems.
Implement server recapitalization. Perform server performance tuning. Check baselines and forecasts server performance data and tunes server hardware and software configurations.
Answer users' inquiries regarding server performance and operation related to problem resolution.
Conduct server diagnostics to investigate and resolve problems and to provide technical assistance and support.
Some travel may be required
MS Active Directory
Sites and Services
Users and Computers
MS Windows Server 2008/2012/2016
IBM Lotus Notes
Distributed File System and Storage Attached Network (SAN)
General/Strong Knowledge of VMWare and Virtualization
ESXi server builds
Print and File Servers
Technical Writing for SOPs
These Qualifications Would be Nice to Have:
Excellent written communication skills
Field system experience in MS Server 2008-2016 operating systems
Education and Experience Requirements:
12 Years of job related experience and High School/GED diploma
10 Years of job related experience and Associate degree
8 Years of job related experience and Bachelor’s degree
6 Years of job related experience and Master’s degree
4 Years of job related experience and Doctorate
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Visit careers.caci.com or reach out to me directly email@example.com. You may also give me a call at 703-434-4611. We look forward to helping you make CACI the next step in your career. I look forward to hearing from you.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.