System Administrator - Connecticut Candidates Only

ROW Support LLC - East Hampton, CT (30+ days ago)

Now IT Works is currently looking for a specialized IT Professional in the role of a full-time System/Server Administrator.
This position will be based in our East Hampton office with occasional travel within the state to personally interface with our valued clients.

Please apply if you have 5+ years of server and helpdesk experience at (Indeed responses will be ignored).

What This Job Pays:

  • $29.00+ per hour. This is a temporary to regular position, with a 90-day evaluation for full-time employment.
  • 401k retirement package
  • Education package worth up to $5,000
  • Potential for telecommuting days

Work Environment:

  • Timely feedback and open door communication
  • Committed to ongoing technical education
  • Professional Services Automation tracking system for all helpdesk tickets, customer inventory, workflow
  • Company VoIP connection
  • On-Demand and Instant Remote Access to Remote Networks
  • Always-on corporate network, complete with email, printing, IRC and other technologies to make our jobs easier
  • Customer documentation for the customers you will be working with
  • Fast-paced, but comfortable work environment
  • Organized, ethical, and growth-focused management

Overall responsibility
Resolve customer problems quickly, efficiently and with little to no follow-up and maintain a Customer Service Level of 98% or whatever the minimum overall NIW CSL is per quarter, whichever is greater

You Must Have:

  • A helpful, friendly personality to work with customers
  • Labtech experience
  • Ability to multitask and work in a fast-paced environment
  • Experience working with multiple Outlook configurations, including RPC/HTTP and POP
  • Excellent oral and written communications skills - including spelling and grammar
  • Linux experience a plus
  • Experience working with Remote Desktop Connection and other various remote access; Windows networking, including TCP/IP; MS Office products; Active Directory; DNS/DHCP and Exchange.

Salary: $60,320.00 /year

Job Type: Full-time

Salary: $60,000.00 to $65,000.00 /year