Inventory and Customer Service Clerk

Boom Boom, LLC - Ennis, TX

Full-time

SUMMARY: Assist Customer Service Manager and Plant Manager with shipping and receiving documentation, inventory reconciliation and order management.

MAJOR DUTIES:

  • Monitor and validate finished product inventory at warehouses, research and reconcile inventory discrepancies.
  • Maintain and update inventory records in ERP system.
  • Review the pending order report and make item transfer recommendations to assure sufficient on hand stock at assigned warehouses.
  • Report any inventory shortages to managers and recommend product orders as necessary.
  • Prepare documentation and labels for finished product shipments.
  • Close out finished product shipments in ERP system
  • Assist with receiving process for materials and supplies.
  • Serves as back up for customer service / order management, process customer orders as required.
  • Other duties as requested or assigned.

EDUCATION:

  • Requires some college or equivalent work experience.

EXPERIENCE/SKILLS:

  • Minimum of 3-5 years of practical clerical/administrative experience.
  • Bilingual English and Spanish preferred. Requires strong telephone skills as well as oral and written communication skills in both languages.
  • Good math/statistics skills, basic bookkeeping or numerical experience
  • Strong computer skills using Microsoft Office (Word, Excel, PowerPoint, and Access) and ability in creating and conducting simple analysis and reconciliation worksheets.
  • Good analytical, research and problem solving techniques are needed.
  • Results oriented and self-motivated with demonstrated ability to multitask under tight guidelines and time frames.
  • Experience using an ERP system (ORACLE) preferred
  • Able to work independently with limited supervision.

Job Type: Full-time

Experience:

  • Practical Administrative/Clerical: 3 years (Required)
  • CPG: 3 years (Preferred)

Education:

  • High school or equivalent (Required)

Language:

  • Spanish (Preferred)

Work authorization:

  • United States (Required)