Program Coordinator II - Research and Planning - Concord

Commonwealth of Massachusetts - Concord, MA3.9

Full-time$55,000 - $79,000 a year
Responsible for conducting and managing research projects for the Department of Correction, including the design of projects in accordance with accepted research methods, data collection and auditing, advanced data analysis and report writing; respond to information requests by generating computer lists and statistics utilizing software including SPSS (Statistical Package for the Social Sciences); applied experience with SQL, Tableau Dashboard Technology, TOAD, MS Excel, or other available statistical, database, or spreadsheet software; supervision of staff to include mentoring and review of work produced; oversee and monitor assigned unit activities to ensure effective operations, compliance with established standards, determine progress and effectiveness; provide on-the-job training for employees; act as Division liaison on committees; participation in informing and assessments of topics such as prison reentry initiatives, program evaluation, other correctional activities using statistical and qualitative analysis; and confer with management staff to determine work requirements and availability of resources to develop criteria and standards.

Experience and/or degree in Criminal Justice, Sociology or related field preferred. Demonstrate experience in applying research techniques and advanced data analysis to actual studies and evaluations. Experience in the preparation of clear logical and coherent reports. Working knowledge and experience in SPSS, Excel and SQL a strong asset. Ability to prioritize workload, set goals and meet established deadlines. Strong analytical skills and attention to detail. Ability to “think outside the box” and develop new and creative solutions for issues encountered. Ability to handle competing priorities and "multi-tasking" essential. Ability to work well as part of a team and independently essential.

This is a Civil Service position. Please note that salaries for union positions are determined according to the provisions of the respective collective bargaining agreement.

Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609.

The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph.

The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.

The DOC urges bi-lingual applicants to apply.


First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

  • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.