Description of Duties/Essential Functions
Under direction, performs complex and varied keyboarding involving numerical data, statistical reports, vouchers, and correspondence; determines proper format and revises format; exercises independent judgment and a command of social, medical, and legal terminology, as well as accounting terminology, to review documents; answers incoming phone calls and greets visitors; responds to inquires requiring general knowledge of Department operations; receives, reads, sorts, and distributes incoming mail; orders and distributes forms and supplies.
Requires knowledge, skill, and mental development equivalent to completion of high school and two years of office experience; requires ability to keyboard accurately at 45 wpm; requires a working knowledge of legal, social, and medical terminology.
Work Hours & Location/Agency Contact
8:30 a.m. – 5:00 p.m.
Anticipated Starting Salary: $2960
Current bargaining unit employees: Contractual language applies
Full bargaining unit range: $2960 - $4065
Children & Family Services
Budget & Finance
1911 S Indiana
Chicago, Illinois 60616
406 E. Monroe, Station 440
Springfield, Illinois 62701
How to Apply
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Office Associate:
Option 2 - Typing
Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
Test Information Guide (Download PDF reader)
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.