General Manager 3 - Food

Sodexo - Cleveland, OH3.8

Sodexo is currently seeking a General Manager 3- Food for University Hospitals Management Services Center. University Hospitals Management Services Center is a non-patient building housing over 700 UH employees. Also included in the General Manager's scope is the University Hospitals Customer Service Center, approximately one mile away that, when full, will also have approximately 700 employees. Both buildings have newly remodeled cafeterias that focus on employee wellness, local and sustainable foods. The Management Services Center has a large number of catering's ranging from basic to VIP level.

The General Manager will oversee two Executive Chefs and a combined staff of over 13 employees. The desired candidate will have a strong knowledge of retail operations, time management, and the ability to multi-task. The General Manager will have direct client interaction daily and must possess a strong ability to communicate with "C-Suite" level clients. Candidates should have experience working with high volume catering, multi-unit experience, strong employee engagement skills, and a solid understanding of managing unit finances (client and Sodexo).

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
  • Provides team leadership & training
  • Controls unit financials
  • Directs daily food operations for quality & safety standards
  • Supervises day to day activities
  • Delegates authority
  • Assigns & prioritizes activities
  • Monitors operating standards
  • Establishes a safe work environment
  • Support workplace inclusion activities
Basic Education Requirement - Bachelor's Degree
Basic Management Experience - 3 years
Basic Functional Experience - 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.