The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-314. (Req. #121727)
This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.
Louisiana is a State as a Model Employer for People with Disabilities.
A criminal history check may be conducted on all new hires as well as employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Resumes will not be accepted in lieu of a completed application. You must include all relevant education and experience on your official State application.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact:
Division of Administration/Office of Human Resources
A baccalaureate degree plus three years of professional level experience in information technology.
Two years of experience or training in information technology or electronic technician work will substitute for the baccalaureate degree.
Candidates without a baccalaureate degree may combine experience or training in information technology or electronic technician work and college credit to substitute for the baccalaureate degree as follows:
A maximum of 90 semester hours may be combined with experience or training in information technology or electronic technician work to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for six months of experience or training in information technology or electronic technician work towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for one year of experience or training in information technology or electronic technician work towards the baccalaureate degree.
90 or more semester hours credit will substitute for one year and six months of experience or training in information technology or electronic technician work towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of one year and six months of experience or training in information technology or electronic technician work towards the baccalaureate degree. Candidates with 90 or more semester hours of credit, but without a degree, must also have at least six months of experience or training in information technology or electronic technician work to substitute for the baccalaureate degree.
An associate degree in computer science will substitute for the baccalaureate degree.
A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysis-computer science, electrical engineering, information systems and decision sciences, computer engineering, telecommunications, or computer information systems will substitute for one year of the required experience.
A master's degree in the above fields will substitute for one year of the required experience.
Specialized degrees will substitute for a maximum of one year of the required experience.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Function of Work:
To provide a strategic level of management consulting to various management levels within the department and to associated agencies for one or more of the following information technology areas: program analysis, planning, quality assurance, technical resource, project management, procurement, disaster recovery management, and security.
Level of Work:
General from higher level Information Technology Management Consultant or management personnel.
Functional supervision may be exercised over professional and technical staff of the agency, or direct line over lower level information technology staff on a project basis.
Location of Work:
Information Technology sections of all state agencies or in a large department in a programmatic office.
Differs from Information Technology Applications Project Leader by the responsibility for an assigned departmental program where standardized policies and procedures have not been previously defined, in the following information technology areas: program analysis, planning, technical resource, quality assurance, projects, procurement, disaster recovery management, and security.
Differs from Information Technology Management Consultant 2-DCL by the absence of responsibility for multiple program areas, the responsibility for leading a staff in assigned program areas or functions and designation as a Dual Career Ladder Job.
Examples of Work
The incumbent is responsible for working closely with third-party vendors and executive management to ensure the consistent delivery of IT services.
Provide management oversight and technical expertise for all deployments, enhancements, expansions or design modifications of information technology services. Work closely with executive management and third-party providers to align service delivery with expectations.
Develop request for proposals certifying strategic alignment with the programmatic needs of the agency and strategic alignment with the OTS mission. Assist in the evaluation of bids and in the development, execution and monitoring of new contracts. Work to ensure contracts include service level attributes that can be unique tracked and reported on.
Develop and incorporate Information Technology Service Management (ITSM) methodologies for delivery of services in the areas of Strategy Management, Demand Management, Governance, Sourcing and Vendor Management. Oversee and direct activities related to process control and quality assurance of law enforcementIcriminal history services.
Assists in the development of financial projections for services by evaluating hardware, software, staffing and licensing costs. Provide yearly cost projections centered on service delivery and seek opportunities to streamline or enhance processes.
Prepares impact statements relative to proposed legislation and specific requests for service.
Review, evaluate and make recommendations to the management related to operational enhancements and acquisitions.
Perform all other tasks, special projects, analysis, studies, and plans as directed.