This position is located in the Department of Labor, Bureau of Labor Statistics (BLS), Office of Field Operations, BLS Regional Office, Division of Compensation Surveys in Dallas, TX.
This position is inside the bargaining unit.
Performs a variety of telephone data collecting interviews with respondents for small and medium sized enterprises with a limited number of sampled occupations.
Prepares data requests for respondents in the electronic data collection system, ensuring that appropriate forms, letters, and outreach materials are included in each packet.
Verifies that respondent/company materials match up in order to ensure that no breaches occur.
Enters data received in capture systems, determines proper coding, and responds to system generated edits.
Recommends respondents to be contacted for a follow-up interview to clarify unusual situations or obtain missing data to ensure accurate and timely survey results.
Performs initial review of collected information in order to discover and correct common and readily observable discrepancies.
Conducts secondary-source on-line research for benefit plan documents.
Assists colleagues by customizing standard letters to new respondents, determining the appropriate letter for the situation, and securing approval signatures from the appropriate managers.
Provides administrative and clerical support to the staff including processing letter requests, supply orders, and monitoring reports.
Updates various administrative spreadsheets in regard to information such as travel costs, workload management and budget expenditures.
Ability to communicate, both orally and in writing, so as to convey all survey data requests to both company authorizing and supplying officials.
Occasional travel - Required to Travel at least 10%
07 - This position is at the Full-Performance Level (FPL).
Job family (Series)
0119 Economics Assistant
Conditions of Employment
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.
Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-06, in the Federal Service.
Specialized Experience is experience in performing research or related work that involved collecting, compiling, verifying, analyzing, or reporting data.
Education and Training
Successful completion of 2 years of study that included at least 12 semester hours of courses in subjects such as business law, statistics, algebra, precalculus, calculus, or economics.
Successful completion of a full 4-year course of study with major study in economics, or 24 semester hours in any combination of courses such as those shown above for GS-4.
In addition to meeting the basic qualifications above, applicants must also meet the following:
Examples of qualifying experience is:
collecting, compiling, verifying, analyzing or reporting survey data; assisting others in the planning, analysis, evaluation, conclusions, and report preparation for economic or statistical research projects/assignments; preparing routine statistical surveys, the tabulation and processing of data, the routine posting of information from secondary sources, the preparation of simple charts, tables, etc.
Qualifying experience at grade GS 7 level may include:
Cold-calling sales, real estate sales or management, survey or marketing work, interviewers or in-take workers, jobs or volunteer experience that required detailed record keeping, jobs or volunteer experience that required oral persuasion skills, jobs or volunteer experience that involved public contact; direct contact with, and direct sales to, the public is a plus; using good skill in communicating, both orally and in writing; using personal computers and application such as windows-based software applications, email, and the internet.
Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.
If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information.
DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.
Refer to these links for more information:
GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , FORMER FEDERAL EMPLOYEES
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:
Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; Is committed to providing quality products and services.
Interpersonal Skills :
Shows understanding, professionalism, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed.
Oral Communicati ons:
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
Uses computers and computer applications to analyze and communicate information in the appropriate format.
Influencing and Negotiation:
Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions.
Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
Conveys information effectively using proper grammar and organizing information in a clear and logical style
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
INFORMATION FOR ICTAP/CTAP ELIGIBLES ONLY:
If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here .
Background checks and security clearance
Q - Nonsensitive
Drug test required
The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.
- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting honorable or general discharge or release within 120 days, click Active Duty ). Without this documentation, you will not receive veteran's preference. For more information, go to: http://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx
- Displaced Employee Placement Documents – Only required if requesting priority consideration under CTAP or ICTAP eligibility.
- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted
Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.