Program Manager, Homeless FSP
The FSP Program Manager will oversee the FSP program for adults. In addition, the Program Manager will monitor and ensure that FSP provides high-quality services that meet or exceed the required contract, funder, and agency standards. The Program Manager will also provide clinical supervision for direct practice clinicians. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- In collaboration with supervisor, monitor all administrative aspects of agency’s Department of Mental Health (DMH) contracted FSP program and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
- Complete required reporting to funders as outlined by contract requirements
- Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases
- Provide individual and group clinical supervision for clinicians and document according to the Board of Behavioral Sciences or Board of Psychology standards
- Provide individual and team supervision, support, and performance evaluations for all assigned staff
- Assist in the recruitment, selection, training, supervision, and evaluation of direct service staff
- Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts
- Ensure adherence to funding source contract and performance standards
- Maintain current, thorough knowledge of community resources and utilize these to provide services to clients
- Effectively represent the agency at funding partner or collaborative meetings
- Valid and current California Licensed Clinical Social Worker, Licensed Marriage Family Therapist or Licensed Clinical Psychologist in good standing with the licensing board OR more than 1 year of accruing clinical hours.
- Required certification and two years’ full-time, post-graduate experience providing supervision to treatment teams, interns, and/or ASWs and AMFTs preferred.
- Outstanding clinical review skills
- Strong training, project management, and team-building skills
- Able to behave with sensitivity, tact, politeness, and responsiveness with staff and clients
- Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
- Knowledge of trauma-informed services, housing first and harm reduction methodologies.
- Experience providing administrative and clinical supervision
- Experience working with people living with mental illness and/or substance abuse
- Contract and quality assurance experience
- Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications
- Combination of field and office environment
- Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
- On occasion walk or drive to different local sites
- Will necessitate working in busy and loud environments
- Will be exposed to elements like cold, heat, dust, noise and odor
- May need to bend, stoop, twist, and sit throughout the day