Team Leader/Supervisor - $500 sign-on bonus



Team Leader/Supervisor Job Description

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!

As a Team Lead, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you:

  • Assist a neighbor in choosing the perfect toy for a lab who loves to fetch
  • Stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
  • show a fourth grader how to test the water in his fish tank
  • set an example for the other team members in delivering fantastic neighborly service
  • assist the store’s team leaders by reinforcing the daily operational procedures and performance expectations ...all while engaging with our neighbors and smiling in the face of puppy breath.

Are you awesome? No, you are more than that. You are PAWsome!

Team Lead key responsibilities include:

  • Partnering with store manager to learn and reinforce the standards and daily management routines that make your store the favorite pet store in the neighborhood
  • Providing leadership coverage and covers management functions when team leaders are offsite
  • Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors
  • Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations
  • Involvement in store recruiting, onboarding and team member development
  • Communicating opportunities to improve community engagement or store performance to the team leaders
  • Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks including managing inventory, working as cashier and helping neighbors with carry-outs

PAWsome Team Leads will have:

  • 2+ years of retail experience
  • Proficiency in Microsoft Office
  • Strong sales and customer service skills are a must
  • Ability to operate all equipment – including a forklift – to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
  • Candidates must be able to work flexible schedules, work weekends, have reliable transportation and must pass the drug, background and validated selection test, and be 18 years or older.

Additional Details:

  • Options for both full-time and part-time opportunities
  • Start date is within the next several weeks

About the Company

At P&C Enterprises, we are committed to building the Pet Supplies Plus brand in the Minneapolis metro area. We are beginning to build multiple locations and are looking for motivated individuals to help grow the brand and benefit from the growth. We are franchise owners for the 3rd largest pet specialty retailer in the country. Pet Supplies Plus has more than 450 locations in 33 states. Pet Supplies Plus is America’s favorite neighborhood pet store.

Each location offers a wide array of pet food, pet products, grooming services and animal expertise all at a great value, allowing customers to spoil their pets even more. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

This growing Livonia, Michigan-based retailer is ranked in Entrepreneur magazine's 2015 Annual Franchise 500® list as the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate, and system size.


Please provide a cover letter outlining why working for at Pet Supplies Plus would be a good fit for you.

Job Types: Full-time, Part-time

Salary: $12.00 to $14.00 /hour


  • Retail Sales: 2 years (Required)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Store Discounts

Hours per week:

  • 30-39

Overtime often available:

  • No