Hospitality / FOH Assistant Manager

Chick-fil-A Ross Park Mall - Ross Township, PA (30+ days ago)4.1

Full-time$29,000 - $35,000 a year

SkillsBenefits

Who We Are:

  • One of the fastest-growing quick-service restaurants in the country
  • Industry leader in Customer Service
  • Faith-based, family-owned company

Pay Type: Hourly

Position Type: Full-Time or Part-Time

Our Assistant Manager benefits:

  • Health Insurance Available
  • Sundays Off
  • Positive Work Environment
  • Flexible schedule
  • Opportunities for individual growth
  • Career Advancement Opportunities
  • Access to scholarships at up to $2500 per year

Required Qualifications:

  • Experience as a leader in the customer service industry
  • Proven ability to lead in quick-paced environments as part of a team
  • Basic computer competency
  • Must be available to open or close

Duties and Responsibilities:

  • Communicates employee performance and policy/procedure violations to the Leadership Team.
  • Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels for the front-of-house.
  • Must be an excellent coach, communicator and team builder.
  • Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
  • Maintains a positive working relationship and treats all employees with respect while providing them with encouragement, direction, and feedback.
  • Serves as subject matter expert of the front of house to leadership for ongoing hospitality and service support.
  • Responsible for inventory & facilities management.
  • Complete understanding of each key position in both the front and back of the store.
  • Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs.
  • All other duties as assigned.

Required Skills:

  • Self-leader committed to personal growth
  • Ability to multitask
  • Ability to work at a quick, yet efficient and thorough pace
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Positive attitude
  • Willingness to step outside of job role to assist in other roles
  • Effective communicator
  • Customer service-oriented
  • Honors and encourages others to follow the visions and values of the restaurant

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Job Types: Full-time, Part-time

Salary: $29,120.00 to $34,580.00 /year

Experience:

  • Management: 1 year (Preferred)

Work authorization:

  • United States (Required)