Minnesota State Services for the Blind (SSB) has been serving blind, visually impaired and DeafBlind Minnesotans since 1923. It does so with a staff of 110 dedicated personnel, over 650 skilled volunteers, an active State Rehabilitation Council for the Blind and a host of community partners. Each year SSB assists thousands in leading full, active and productive lives. Come be part of a great organization in a great state.
Receiving direction from a Workforce Development Unit (WDU) supervisor and through effective teamwork with the WDU counselor, this position assists customers of State Services for the Blind (SSB) to reach their goals of working and living independently in their community. This position actively assists customers in the implementation and successful accomplishment of their rehabilitation plans. Additionally, this position provides career guidance, basic technology and low vision instruction to customers based on individual customer needs.
- Provide support to WDU counselors by acting as a program liaison to assist with the referral, application, and intake process. Assist counselor in facilitating service implementation in the Individualized Plan for Employment in a timely manner.
- Provide Statewide Integrated Financial Tools System (SWIFT) support for WDU counselors as a buyer through Authority for Local Purchase (ALP) certification.
- With support of the counselor, independently communicate with vendors related to service implementation and provision.
- Provide direct and indirect services to employed or ready to be employed customers in the WFD unit of SSB to assist them in obtaining or maintaining employment.
A minimum of one year of experience in an organization (public or private) whose mission includes the provision of services to persons who are injured or disabled so that an understanding and sensitivity toward people with disabilities has been obtained.
Customer Service Skills (Phone, in person, public presentations) sufficient to perform intake, to assist with forms completion, to develop relationships with the consumers.
Keyboarding sufficient to create correspondence, enter data in a database.
English (Speaking, writing and reading) sufficient to interview consumers and employers, present job-seeking skills training, and to draft correspondence or complete forms.
Knowledge of basic math sufficient to perform purchasing process.
Ability to work with minimal supervision; follow oral and written instructions; and organize and prioritize workload; problem solve issues as they come up
- Ability to speak a second language
Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this positon, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It includes contact with the applicant's current and/or former employers.
A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment.
When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license and record check will be conducted.
Why Work For Us
GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.
How to Apply
Click “Apply” at the bottom of this page. If you are unable to apply online, please contact the job information line at 651.259.3637.
For additional information about the application process, go to http://www.mn.gov/careers.
If you have questions about the position, contact Heidi Hartwig at email@example.com or 651.259.7101.
The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at 651-259-7089 or Karen.Lilledahl@state.mn.us. Please indicate what assistance is needed.
AN EQUAL OPPORTUNITY EMPLOYER
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email firstname.lastname@example.org. Please indicate what assistance you need.