Building Security Officer (Swing Shift Full Time)

ESA-Vivint SmartHome Arena - Salt Lake City, UT

Full-time
The Building Security Officer is responsible for the security of the Vivint Smart Home Arena and the Smiths Ballpark. This person will patrol the building during specified shifts to ensure the building is secured. This is a full-time position, working 40 hours per week, 5 days per week from 4:00 p.m. to midnight.

At the Vivint Smart Home Arena, we strive to enrich the lives of our guests and employees by creating winning experiences and timeless memories. Along with an inclusive, fun and friendly culture, working at the Vivint Smart Home Arena comes with great rewards and employee discounts. Keep reading for details.

Duties and Responsibilites

Patrol areas at regular intervals to ensure that the properties are secure and safe
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Answer alarms and investigate disturbances
Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
Be respectful of our guest's and employee's property during screening and searches
Be proactive and friendly in connecting with guests and employees
Be responsible for ensuring all guests and employees are aware of arena policies as they pertain to safety
Assist with crowd flow
Assist guests in emergency situations, which could include medical or evacuations
Assist guests with special needs
Monitor safety and security conditions in the area
Enforce arena safety and security rules and policies
Complete required training successfully
Other duties as assigned
Be a student, be a teacher, be a leader
Be a good teammate, contribute positively to a winning culture, and be respectful
Demonstrate world-class customer service and if you don't directly interact with the customer, support those that do
Protect the legal, financial, and moral wellbeing of the company
Exemplify the Larry H. Miller Group of Company values

Competencies
Customer focus - Builds lasting relationships while delivering exceptional service
Communicates effectively - Conveys clear directions and messages to fit the intended audience
Interpersonal savvy - Builds rapport with people across levels, functions and cultures
Action oriented - Displays a can-do attitude when challenging issues arise
Instills trust - Gains the confidence and trust of others through honesty and integrity

Must be comfortable searching bags, purses and a person's body respectfully and efficiently
Must be able to take objections and respond with a guest service approach first
Must be able to follow verbal and written direction
Access to reliable transportation
Strong verbal and interpersonal skills with the ability to communicate effectively
Must have access to a computer with internet access and remain proficient in its use

Physical Demands:
Ability to stand, walk and climb stairs for the duration of the shift
Ability to move barriers and boxes of handout materials
Ability to use hands to handle, grasp or reach with hands and arms
Specific vision abilities: close vision, distance, peripheral vision, depth perception, and focus
Majority of duties are performed indoors under controlled temperatures; some positions are located in inclement weather outside on company property
This person must be able to communicate written and verbally in English
This person must be able to observe, inspect, estimate and assess
This person must be able to sit, bend, stoop, twist and crouch
This person must be able to lift 25 lbs.

Employee Rewards & Discounts
Reward Points - Earn cash rewards for exemplifying the LHM Values and Arena Common Purpose
Holiday Bonus - Earn 1% toward your holiday budget. Eligible after 90 days of employment
Employee Discounts - Enjoy 40% off across a variety of companies within the LHM group, including the Utah Jazz Team Store, Megaplex, and more
Other Discounts - Available on movie tickets, event tickets and at LHM Dealerships