Digital Content Manager - Live

The Madison Square Garden Company - New York, NY4.1

30+ days agoFull-time
The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences. The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston. Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams - the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming. In addition, the Company features popular original entertainment productions - the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival. Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal. More information is available at

Role Summary
The Manager, Digital Content will be responsible for social media and digital marketing initiatives for MSGE Live. This social media specialist must have superb written skills, an impeccable attention to detail and must have the ability to craft social voice for all MSG venues that is authentic, elevated and relatable. The candidate must also have digital marketing skills and is able to create innovative, impactful, brand-elevating content including, but not limited to images and video. While the Digital Content Manager is fluent in all social channels, this candidate has a deep working knowledge of Facebook, Twitter, Snapchat, Instagram/Stories, and YouTube. Community leadership and participation (both online and offline) are integral to the Digital Content Manger’s success. An essential component will be to communicate the Company’s brand in a positive, authentic way that will attract today’s modern, hyper-connected ticket buyers. They will collaborate with internal team members to execute a cohesive and engaging social media strategy across all MSG venues and properties.
Specific Functions/Activities Summary
Execute MSG Live (Madison Square Garden, The Beacon Theatre, Radio City Music Hall, Hulu Theater, venue tours, family shows, etc.) digital and social media content across all MSG owned digital platforms and channels.
Maintain social editorial calendars including: scheduling, copy creation, maintainance, posting, etc.
Develop and contribute innovative social media strategies and content.
Measure results through effective reporting to continually evaluate effectiveness of social strategies; develop actionable insights to evolve engagement.
Agressively monitor direct competitors with research, best practices, and emerging technology/new tools.
Identify content opportunities cross-brand (MSG Sports, Venues, Partnerships, Rockettes, etc.) and outreach to social influencers.
Interface with record labels, publicists, photo services, artist management to identify and secure rich content opportunities.
Live event coverage.
Community management, as needed.
General administrative tasks (invoicing, reporting, etc.)
At least 2+ years of work experience in social media or digital journalism. Past experience in media or entertainment space preferred.
Minimum 4 year college degree. A degree in Marketing, Media, Communications or Journalism is preferred.
A healthy appetite for music, technology, pop culture, entertainment, news and current events.
Proficient in Adobe Creative Suite, Microsoft Office Suite, Social Media Management platforms, Google Suite.
The ability to work quickly, multi-task and pivot when necessary.
Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Educational requirements may differ from job to job based on the role.
EEO Statement
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.