Library Police Assistant (Hourly)

City of Mountain View - Mountain View, CA3.9

This Role

We want a highly motivated, reliable, and skilled individual to join the Library for the position of Hourly Library Police
Assistant with the City of Mountain View. This part-time unbenefited position provides security in the Library. If you are a
dedicated professional who is interested in pursuing law enforcement as a career, this position will help you gain valuable
experience. The purpose of having Police Assistants in the Library is to enforce the Library's behavior policy, maintain a safe
environment, and provide outreach for the Police Department.

What You Bring

 One year of work experience requiring frequent public contact and the interpretation of complex rules and


 Education and training equivalent to the completion of the 12th grade.

 Possession of, or ability to obtain, a valid California driver’s license.

Bonus Points

 Experience in a municipal police department is highly desirable.

Who You Are

 You can communicate clearly and effectively both orally and in writing.

 You have the ability to establish and maintain courteous and effective working relationships with the public and
Library staff.

 You exhibit calmness and patience when dealing with incidents.

 You maintain attention to detail.

 You possess basic knowledge of PC software such as Word and Excel.

 You area able to work with minimal supervision.

 You understand and carry out written and oral instructions.

 You have the ability to learn and follow Library and Police Department policies and procedures.

What You’ll Do

 Patrol library floors and building perimeter.

 Enforce library rules and policies, especially behavior policy.

 Project a positive customer service attitude.

 Negotiate difficult customer interactions, using tact and communication skills to de-escalate situations.

 Write up incident reports describing situations that have occurred and distribute to library staff.

 Write parking tickets for vehicles exceeding the time limit in 5-minute parking zone in front of library.

 Help close the building at the end of the day by clearing all public areas, clearing the restrooms, and checking all

perimeter doors.

 Provide direct link to police department as needed.

 Conduct outreach to community members as a police department staff member: answer questions, hand out

brochures and stickers, may read stories to children, and refer the public to the Police Department if needed for

additional information.

 Communicate problems or concerns to library staff as necessary.

Library Police Assistant (Hourly)

Are You Ready? Apply.

Submit your application and resume online at or to the Human Resources Division City of Mountain View,
500 Castro Street, Mountain View, CA 94041, (650) 903-6309. Application materials will be screened on a continuous basis.
This recruitment is subject to close at any time. The most appropriately qualified candidates will be invited to a department

Fine Print
Candidates with a disability which may require special assistance in any phase of the application or testing process should advise the
Human Resources Division upon submittal of application. Documentation of the need for accommodation must accompany the request.
The City of Mountain View is an Equal Opportunity Employer (EOE).

Candidates on the eligibility list must successfully pass an extensive background investigation conducted under POST guidelines,
including a Department of Justice (DOJ) fingerprint check, prior to employment. A conviction history will not necessarily disqualify an
applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.

Library Police Assistant (Hourly)


Supplemental Questionnaire

Please answer the following questions and submit with your application. Please limit your responses to one page per
question or less.

1. Available shifts are: Sundays, 1:10pm-5:10pm; Mondays through Thursdays 12:10pm-4:10pm and 4:10pm-9:10pm;

Fridays 3:10pm-6:10pm; and Saturdays 12:10pm-6:10pm. Please indicate the days and times that you are available. Be


2. Briefly tell us about your background and why you are interested in a Police Assistant position at the Mountain View


3. Describe a situation where you had to deal with conflict in a work setting, how you approached the situation, and

what techniques you use to diffuse tense situations.