Ewing Irrigation and Landscape Supply is seeking a Computer Operator for our Corporate Office in Phoenix AZ!
This person will be answering and logging the help desk calls we receive from the Branches, Home Office and our IT Vendors. They will assist the caller by resolving their issue and/or redirecting the call to the appropriate person. This person will also be responsible for maintaining our tape backup program, enhancing our phone system and all other duties as assigned.
Customer support, front line of all help desk calls
Mitel phone system - enhancing the software we have in place
Resolution of branch packing slip issues
Daily and Monthly back up tape preparing, logging and tracking
Music on Hold management