Full Job Description
Job Number: 348605
JOB TITLE: PROJECT MANAGER (CAD / PSAP)
Department: OFFICE OF PUBLIC SAFETY (OPSA)
Number of Positions: 1
Under direction, Project Manager is managerial in nature and accountable for senior manager level functions; positions allocated to this class are characterized as having a broad scope of management responsibilities. This position involves the operational efficiency of sensitive Public Safety related systems that must be running 24/7/365.
Oversees the day-to-day operations of the CAD system, as well as other 9-1-1 Operations related systems such as the Public Safety Answering Point (PSAP)
Works closely with both the CAD vendor (Peraton) and the 9-1-1 service provider (AT&T) and provides maintenance and upgrades to the 9-1-1 systems in order to be operational 24/7/365
Communicates with both teams and provides aid in new upgrades
Responds to potential 9-1-1 system emergencies 24 hours a day
Oversees the vetting, processing, management, and production of over 20,000 data requests that OEMC currently receives on a yearly basis, including data and report management
Assists with the management of the resources that provide responses to such requests
Assist with managing the Management Information System used to track call takers, dispatchers, and supervisors and their access to various call handling systems
Performs variety of other related duties as required including being ON-CALL on a 24/7/365 basis,whenever necessary
NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to positions within the class.
Location: OEMC, 1411 West Madison
Hours: 8:00 – 4:00, Monday - Friday
THIS POSITION IS EXEMPT FROM THE CAREER SERVICE.
Graduation from an accredited college or university with a Bachelor's degree in Business or Public Administration, Computer Programming, Computer Science, Information Science, Management Information Systems, Software Engineering, or in a technology related field of study directly related to the responsibilities of the position, plus five years of project management work experience
Disclaimer - "Accredited" means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.
Education & Employment Verification - Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.
NOTE: You must provide your transcripts or diploma at time of processing, if applicable
NOTE: To be considered for this position you must provide information about your educational background and your work experience. YOU MUST include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) IF YOU FAIL TO PROVIDE this information at the time you submit your application, it will be incomplete, and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.
This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.
Preference will be given to candidates possessing the following:
Ability to perform under high stress, high intensity situations
Some high level technical and computer system knowledge
General knowledge of network setup and network management
Knowledge of emergency response and related systems is strongly preferred
Knowledge of programming languages and computer development processes is preferred
Work force management skills
High level communication skills.
Evaluation: Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applicants will be accepted.
Residency Requirement: All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.
If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process, please contact the City of Chicago, Department of Human Resources, at 312-744-4976 or email@example.com. Please be prepared to provide information in support of your reasonable accommodation request.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Opportunity & Military Friendly Employer.
City of Chicago Department of Human Resources
Lori E. Lightfoot, Mayor Christopher Owen, Commissioner
Please note, all positions with the City of Chicago close promptly at 11:59pm Central Daylight Time (CDT) Applications for this position will be accepted until 11:59p.m. CDT on Friday, August 13. 2021. No exceptions will be made.
Job Posting: Jul 30, 2021, 12:00:00 AM | Closing Date (Period for Applying) - External: Aug 13, 2021, 11:59:00 PM
BU: 00 | Salary: $90,228.00 Pay Basis:Yearly