Agile Coach

Toyota - Plano, TX

Full-time
Who we are
Collaborative.
Respectful. A place to dream and do. These are just a few words that
describe what life is like at Toyota. As one of the world’s most admired
brands, Toyota
is growing and leading the future of mobility through innovative, high-quality
solutions designed to enhance lives and delight those we serve. We’re looking
for diverse, talented team members who want to grow and Challenge
what’s possible.

An important part of the Toyota family is Toyota
Financial Services (TFS), the finance and insurance brand for Toyota and Lexus
in North America. While TFS is a separate business entity, it is an essential
part of this world-changing company – delivering on Toyota’s vision to move
people beyond what’s possible. At TFS, you will help create best-in-class
customer experiences in an innovative, collaborative environment.

Who we’re looking for

The Agile Coach will be on the leading edge
of TFS’ ABC Digital Transformation, helping drive the vision of transforming to
Agile across the organization. The ABC
Coach will coach and influence at all levels to assure the enterprise is
successfully delivering business value.
This role supports project teams by providing expert knowledge and
coaching in Agile methods, developing and leading Quality Circles and
championing innovation and process improvement.

The Agile Coach’s overall accountability is for:
Train and develop high-performing teams to ensure effective
outcomes for the organization
Guide and coach team members and leaders to embrace agile methods,
mindset, and cultural shift
Understand where the teams are in their TFS’ Agile Digital Transformation journey and offer the right approach to support their growth
The Agile Coach is an expert in various Agile
methodologies and frameworks and can articulate their usage with deep
expertise, but also see them for what they are, tools and techniques to enable
you to foster capability in an organization.
The Agile Coach is a leader in and process improvement, coaching,
conflict management, facilitation and mediation. The Agile Coach is also a system thinking and
design thinking expert and can also articulate complexity theory. The Agile
Coach interfaces with TFS leadership including up to CEO, business and Agile
Digital Factory teams and supports domains and factories across all business
divisions. The coaches will support TFS-US and global TFS group companies.

This role will have responsibilities in other TFS Digital Academy portfolios
such as Bootcamp, Toyota Way, Design Thinking, etc.

Key responsibilities include:
The Agile Coach will work directly with our team members, business
stakeholders, business partners, and leaders to execute the adoption of the TFS
Agile Methodology at the domain and factory level.
Drive, implement, and improve the Agile Digital transformation
strategy for TFS
Monitor, measure, and report on progress of Agile adoption to TFS
leadership
Establish and maintain strong relationships with Agile Digital
Factory teams as well as our business partners supporting Agile adoption and
strategy.
Develop content and conduct classes, workshops and training
sessions and project boot up with newly formed & existing agile teams,
helping the teams in their own agile transformations.
Coaching
and mentoring teams in agile techniques and providing constructive feedback
Help
teams identify waste and work on solutions to remove them
Prepare
and conduct training and/or workshop sessions to educate teams in new ways of
thinking and working
Assess
teams on their agile maturity level and work with team to become more effective
and efficient

What you’ll be doing

Deliver
a training program that aligns with TFS’ ABC Digital Transformation strategic
direction
Educate
teams on the best use of DevOps/Agile/Product Management tools, advise on
design, development and deployment processes to ensure best practices, and help
drive toward platform automation
Encourage
and promote good engineering practices like Unit testing, code reviews, pair programming
and quality engineering practices as well requirements capturing techniques to
the teams to improve end to end delivery practices
Recognize
organizational and team-level challenges and address those with all levels of
management in a timely fashion
Change
mindsets to adopt a forward-thinking learning culture, including collaboration
practices, through training and coaching
Train
and enable Product Factory and Domain Owners through product discovery,
strategy, and execution
Teach
and help factory teams in Product Visioning, Continuous Backlog Refinement,
Creation of Product Strategy & Roadmap, Customer Personas, Prioritization,
Product experimentation, Definition of Done and Ready, etc.
Help
teams and product management understand what opportunities they have to sharpen
product development skillsets to ensure the delivery of valuable products and
incorporate product feedback back into the delivery process.
Evaluate a Factory
Teams operational health (e.g. team dynamics, agile delivery, product
awareness) in order to identify opportunity for improvements, and help
these teams mature their practices and more effectively embrace an agile
and product mindset
Work with Digital Academy to create and update
learning curriculum to help maintain continuous education for team members
Understand the future direction of software development, IT impact
on the business, the role IT plays, and communicate these trends to the
business and IT colleagues
Utilize knowledge of key business metrics to proactively identify
complex areas of improvement; determine whether improvement can be
achieved through process changes or technology enhancement; negotiate
solutions with stakeholders
Champion own career through self-development plans; actively
soliciting coaching and feedback, and participating in internal and
external development opportunities
Advocate
Agile methods and best practice within organization
Implement
changes to the release planning structure, standards, services,
deliverables, roles and responsibilities and metrics based on strategy,
feedback, kaizen and/or observed gaps
Drive
organizational change related to Release planning strategy
What you bring
Bachelor’s
Degree or higher in Computer Science, Business Administration, Management
Information Systems, Mathematics or related discipline, or equivalent job
experience is required.
5 or more years of experience in Agile coaching, team development,
process improvement and complex problem solving
Agile/Scrum certifications (CSM, PSM or equivalent)
Strong
understanding of Scrum and Kanban
Experience
as a Scrum master
Experience
with the agile methodology
Knowledge of agile software development

Added bonus/assets
Agile coaching or Training certification (CEC or similar)
Experience
working with outsourcing models
Knowledge
of The Toyota Way and Toyota Production System (TPS)
Knowledge
of Financial Services and/or Insurance industry

What
we’ll bring

During your interview process, our team can fill
you in on all the details of our industry-leading benefits and career

development opportunities. A few highlights include:
A
work environment built on teamwork, flexibility and respect
Professional
growth and development programs to help advance your career, as well as tuition
reimbursement
Vehicle
purchase & lease programs
Comprehensive
health care and wellness plans for your entire family
Flexible
work options based on business needs
Toyota
401(k) Savings Plan featuring a company match, as well as an annual retirement
contribution from Toyota regardless of whether you contribute
Paid
holidays and paid time off
Referral
services related to prenatal services, adoption, child care, schools and more
Flexible
spending accounts
Relocation
assistance
Onsite
amenities such as fitness center, restaurants, etc.

What
you should know

Our
success begins and ends with our people. We embrace diverse perspectives and
value unique human experiences. We
are proud to be an equal opportunity employer that celebrates the diversity of
the communities where we live and do business. Applicants for our
positions are considered without regard to race, ethnicity, national origin,
sex, sexual orientation, gender identity or expression, age, disability,
religion, military or veteran status, or any other characteristics protected by
law.

Have a question or need assistance
with your application? Check out the How to Apply
section of our careers page on Toyota.com!