Hampton Nursing and Rehab is searching for a skilled and friendly Front Desk Receptionist to provide exceptional customer service and administrative support to our facility. As the first point of contact for our patients, you will be responsible for ensuring a welcoming and efficient experience for all visitors. Your duties will include managing front desk operations, handling phone calls, and performing various administrative tasks. If you have experience in a medical setting we encourage you to apply for this part-time role..
Responsibilities:
- Greet patients, family members, and visitors in a professional and friendly manner, addressing their needs and concerns.
- Manage the front desk, ensuring a smooth and efficient flow of patients and visitors.
- Answer and direct phone calls, responding to inquiries and providing information to patients.
- Maintain accurate and up-to-date patient records.
- Utilize phone systems and help to schedule appointments.
- Perform various administrative tasks, including filing and preparing documents.
- Assist with health information management, including managing patient records and ensuring compliance with HIPAA regulations.
- Communicate effectively with patients, healthcare providers, and staff members in a professional and courteous manner.
- Demonstrate a thorough understanding of medical terminology
- Perform other duties as required to support the smooth operation of the facility.
Requirements:
- High school diploma or equivalent required.
- Experience in a medical or healthcare setting is preferred.
- Proficiency in medical terminology.
- Knowledge of HIPAA regulations and compliance.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent communication and customer service skills.
- Ability to maintain accurate and up-to-date records.
- Basic knowledge of Microsoft Office and file management.
Job Types: Part-time
Education:
- High school or equivalent (Required)
Experience:
