E-Commerce Consultant – North America

Sana Commerce - New York, NY (30+ days ago)4.8

Job Description

Your mission:
As an e-commerce consultant you know all the ins- and outs from the Sana Commerce software. Therefore, you know exactly how to serve the customers’ needs with the right Sana Commerce features. You help our customers reach their full online potential!

Your job:
As an e-Commerce consultant you are involved in the pre-sales trajectory to advise customers on our B2B e-commerce solution. You will identify and define requirements for successful implementation and are involved in the setup of the Sana web stores. After the deal is closed, you are coordinating the implementation process and are making sure that you manage the expectations of the customers, the implementation partner and your colleagues.

Your daily tasks:
Consult customers regarding suitable solutions for their B2B challenges
Create functional designs for e-Commerce solutions
Specify customer requirements and instruct 3rd parties and our development centers
Support customers during and after implementation of their web store
Establish strong client relationships throughout the eCommerce implementation project
Provide technical support and assistance on eCommerce solution

We offer:
Great team: Working with an enthusiastic and ambitious team in the US;
International work environment: Even though you are situated in either New York or Detroit, you are in daily (online) contact with the e-commerce consultant teams based in The Netherlands and Germany and the development teams in Ukraine and Sri Lanka;
Learning on the job: To make sure your project management skills are up to date, you are getting trained by our specialists and you have an onboarding period of two weeks in our headquarters in The Netherlands;
Entrepreneurship: A lot of freedom to start new initiatives outside your own job description, which helps us grow the business to become a market-leader in B2B e-commerce software in North America!
About Sana Commerce

Sana Commerce provides B2B e-commerce platforms for wholesalers, distributors and manufactures. The solution is used for over 1.000 web stores worldwide, seamlessly integrated to their ERP system. We work with 100 partners worldwide and have more than 175 people across seven offices. Most of our employees are based in our headquarters in The Netherlands, however we also have offices in the United States, the United Kingdom, Austria, Indonesia, Ukraine and Sri Lanka. Qualifications

We are looking for an experienced e-commerce manager. You understand the benefits of a full integration between web stores and ERPs, and that is why you want to work at Sana Commerce.

Furthermore you have:
A bachelor’s degree
Experience: you have gained 5 to 8 years’ experience in a pre-sales, e-commerce or project management role in a software environment. Due to this experience you understand the main challenges in project management and you know how to deal with them.
Great communication skills: You understand the importance of great communication and managing expectations, to make sure all stakeholders are aligned!

If you as ambitious as we are? Then we’d love to hear from you.

Please apply below! Questions? Please feel free to call Jelmer Spoelstra (Global HR Director) via +31 (0) 10 243 6000 or send an email to recruitment.

Additional Information

All your information will be kept confidential according to EEO guidelines.