Responsible for the implementation and activation of Dior.com touch points. This role will work directly with the E-Commerce Operations Manager as well as the Dior.com Central team.
Principal Duties and Responsibilities:
Maintain Dior.com product and content launch Calendar to ensure that there is one consistent customer experience.
Monitor onsite updates daily to ensure timely updates.
Provide weekly updates on what competitors’ online presence, including on mobile and social media, with specific callouts to innovation and newness.
Manage competitors’ email accounts with specific attention to Dior emails and how other beauty brands are promoted on each account’s email.
Monitor brand social media accounts to ensure that site product merchandising is aligned with social messaging.
Identify opportunities to increase Dior social media presence.
Ratings and Reviews:
Compile current ratings and reviews.
Monitor new launches and how marketing initiatives can increase ratings and reviews.
Panier and SBS Calendars:
Manage updates to paniers and side by side calendar.
Monitor Dior.com business to achieve fiscal sales goals, tracking weekly sales targets, and implementing best initiatives as needed to meet sales goals.
Communicate .com marketing calendar changes and updates up and out on a regular basis to necessary cross functional teams.
Order and track all sample offers for brand site customers ensuring that opportunity is maximized.
Monitor Google trends and paid search trends.
Perform additional duties and responsibilities as necessary during business growth. Qualifications
2 years of experience in the beauty/retailer and/or digital/E-Commerce area preferred
Detail-oriented; able to multi-task, to prioritize, and to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
Strong organizational skills and able to solve problems proactively
Strong business writing skills
Working knowledge of retail business acumen and E-Commerce best practices
Experience with account management, buying office, or department stores strongly preferred
Able to communicate effectively, collaborate, and influence across groups
Strong understanding of website metrics, data analysis, and reporting tools
Highly proficient in MS Office Suite (Outlook, Excel, PowerPoint).
Strong and effective business writing skills
Aptitude for working with Internet tools (i.e. web-based reports, databases, and various multimedia technologies).
All of your information will be kept confidential according to EEO guidelines.