Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally - and to grow your career in any direction you choose.
This role requires a wide variety of strengths and capabilities, including:
Responsible for supporting the day-to-day maintenance of the application systems in
operation, including tasks related to identifying and troubleshooting
application and data issues, resolution or escalation.
Ensure that all production changes are made in accordance with lifecycle methodology and risk guidelines.
Exercise discretion and independent judgment with respect to matters of significance
Perform design work, specifically creating a tailored design in order to meet a specific client request, and programming, specifically writing original programs using computer code that is intended for use on a wide scale basis.
Perform root cause analysis, management communication and client relationship
management in partnership with Infrastructure Service Support team members.
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
Experience with Job Control Language (JCL).
Experience with Common Business Oriented Language (COBOL).
Experience with Data Base 2 (DB2).
Experience with Network Data Mover (NDM).
Experience with Customer Information Control Systems (CICS).
Experience with Computer Associates 7 Job Scheduler (CA&).
Experience with Mainview.
Experience with Rexx (Restructured Extended Executor).
Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
Master’s degree or equivalent in Computer Science, or related field plus two (2) years of experience in financial services in Invest One Software, or related experience or Bachelor’s degree or equivalent in Computer Science, or related filed plus five (5) years of experience in financial services with Invest One software.
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits. CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. Apply now to become a change agent of global technology, piloting the programs that will deliver the tech solutions of the future, with a world-class network and resources supporting you.