Backup Systems Engineer, Senior

Fiserv - Alpharetta, GA3.5

Position Description
What does a great Senior Backup Systems Engineer do?

The Senior Backup Engineer is responsible for the installation, implementation, and ongoing management of the backup infrastructure for distributed Fiserv products.

This position reports to the Storage and Backup Engineering Manager and is part of a dedicated backup team that works closely with other engineering teams to provide technical support for all backup management-related activities. Depending on skill sets this position may perform work on Cisco SAN Fabrics, EMC & IBM data protection technologies. This individual may also act as a liaison to other departments, representing the backup team on all technical matters related to backup and recovery management.

This position requires a background in backup solutions, with a demonstrated ability to design project solutions within engineering standards and implement solutions, manage change, and add backup policies in a large-scale, mission-critical, multi-TB backup environment. Strong organizational and communication skills are necessary. A strong background in implementing and supporting disk-based storage infrastructures for backup solutions is required.

Implementation, management and maintenance of backup solutions utilizing EMC Avamar, DDBoost, and Data Domain primary job responsibility
Administration of Elastic Cloud Storage, and Data Protection Advisor (Fiserv to provide training)
Administration of Cisco SAN switches utilized for Backup SAN Fabric
Network knowledge, including bandwidth, NIC configuration, CIFS, NFS, and NDMP as part of backup infrastructure implementation and administration
Operating systems knowledge, including Windows and Linux, is required. ESX, AIX, HP-UX, and Solaris knowledge as it relates to backup and recovery administration/support
Participation in new technology research and selection (under Architect oversight)
24x7 Tier-3 operations support and on-call support responsibilities
Ability to work on project teams, delivering on key project milestones, and communicating effectively with a wide variety of people
Participation in Disaster Recovery infrastructure planning, building, and testing
Performance monitoring, performance tuning and capacity monitoring of backup infrastructure
10% frequency of travel

Basic qualifications for consideration:
High School/GED Diploma
5 years’ experience required
Requires a strong technical background in industry standard IT technologies as it pertains to backup solutions, with the proven capability to implement and support complex environments
Experience with EMC Avamar, DDBoost, and Data Domain backup product experience is required
Knowledge of VMware, UNIX and Windows platforms as it pertains to backup implementations and administration
Experience with networking protocols and components as it pertains to backup infrastructure
Experience in performance monitoring, performance tuning, and capacity monitoring of backup infrastructure
Strong understanding of Project Management processes, Change Management processes and excellent backup infrastructure troubleshooting skills are required

Preferred qualifications for consideration:
Bachelor’s degree in Computer Science/Engineering or related discipline
Experience with ECS, and DPA desired
IBM TSM backup product experience a plus
CommVault backup product experience a plus
Storage administration of Cisco SAN, EMC VMAX & Isilon, IBM DS8 & Global/Metro Mirror a plus
High organizational skills
Ability to handle multi-tasks and meet deadlines
Ability to work efficiently and productively without direction or guidance
Capable of exercising extreme discretion and independent judgment
Ability to handle extremely confidential information in a professional manner
Ability to communicate, both verbally and written, with a high level of confidence
MS Office skills especially word and excel

Who we are:
The Enterprise Technology Group (ETG) business unit (BU) is a dynamic and critical part of the Fiserv organization. ETG System Engineers build and operate the technology platforms and services used by Fiserv BUs to deliver high-quality solutions and services to the industry. These Fiserv products support the information management and electronic commerce systems for hundreds of thousands of clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.