POSITION: Director, Building Management System- Americas
Building Management System (BMS) are integral to the effective and efficient operation of data centers. Digital Realty has a large portfolio of datacenters; each of the data centers is associated with one or more BMS. Whether instrumenting a new site, upgrading existing sites, or integrating acquisitions, the Director - Building Management Systems plays an integral role of managing existing technology while developing the technical and vendor roadmaps to introduce promising technologies that improve customer and shareholder value.
This is a hands-on technical position that requires collaboration and coordination with the Design & Construction, Technical Operations and Sales Engineering teams to ensure a consistent and replicable solution is being delivered and maintained Globally.
As Digital Realty leverages technology platforms, the Director BMS, is key to the integration of Automated Control & Monitoring Systems into a platform that is predictable in terms of benefit and behavior at scale.
In addition, the Director (BMS) will support internal and external product development teams, drive consistency throughout the portfolio, and provide direction and training to internal users.
The Director BMS will be part of a Global team and will provide ‘Follow the Sun’ support with other members of the team.
The role will require travel to facilities across the Americas portfolio.
Support the Design & Construction teams in the design, delivery and commissioning of new projects. Ensure alarms are integrated into the alarm database and are being delivered to site operation team hand held devices.
Support the Global Engineering and Innovation team in building standards and reference architecture for BMS platforms.
Coordinate with Vendors on innovation and new technologies of monitoring and control platforms. Ensure all new technologies are approved by the Information Security team to ensure there is no cybersecurity risk in deployment.
Lead the day-to-day operational aspects of the company’s BMS and alarm monitoring systems.
Develop control and alarm system strategy and standards throughout the portfolio with a focus on accuracy, comprehensiveness, and continual improvement to ensure 100% uptime.
Develop metrics to continually monitor the performance of the portfolio’s controls and alarm systems and implement improvements of the systems to drive more efficient and reliable operations.
Plan, schedule, and coordinate all activities related to BMS and alarm system field deployments. Prepare interim project completion reports
Develop standardized reporting from the BMS and DCIM system on critical infrastructure capacity vs. consumption and to ensure compliance with customer Service Level Agreements (SLA’s).
Be a point of escalation and provide guidance and direction to the site teams during incidents/events affecting site operation and implement new standards to reduce incidents.
Coordinate with other Managers in the company to identify trends in equipment failures and/or site operational issues. Perform remote and on-site diagnostics and troubleshooting.
Develop and distribute technical bulletins and new standards to Operations teams. Review and revise existing standards as required in partnership with Operations and Technical Operations leadership. Maintain application support documentation, develop user guides, and conduct BMS training for site operations teams.
Partner with site teams to develop site specific BMS maintenance activities for existing Data Centers and develop commissioning scripts for new Data Centers.
Be a resource for Sales Engineering and Customer Service in connection with planning and develop customer Service Level Agreements (SLA’s).
Partner with Technical Operations to identify BMS deficiencies, remediation, and improvement plans including the development of a multi-year infrastructure upgrade program for each site.
Qualify all BMS vendors and implement company procurement procedures including managing projects, developing RFPs, and analyzing total cost of ownership.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
Digital Realty: Where the cloud lives and business thrives
We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.
To provide our customers with the trusted foundation for the digital world
To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.
Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.
About Digital Realty
Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.