Full Job Description
MAKE A DIFFERENCE AT OCHIN!
OCHIN is dedicated to creating a healthier future in every community. Our Health IT solutions improve the integration and delivery of health care services across a wide variety of practices—with an emphasis on safety net clinics and small practices.
Here at OCHIN, our goal is simple: to provide solutions that promote access to quality, affordable health care for all. OCHIN believes that each individual, no matter their background or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. This mission sets us apart from other health technology organizations.
Over the last 20 years, we’ve grown from a small start-up to one of the nation’s largest and most successful Health Information Networks. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion and stewardship. At OCHIN we partner, learn, innovate, and advocate in order to close the gap in health for individuals and communities negatively impacted by structural, unconscious, or overt inequities.
The Sr. Project Manager supports the mission of OCHIN by providing project leadership for any assigned project, up to and including software implementation and technical projects. Sr. Project Managers lead, plan, budget, oversee and document multiple concurrent complex (often long term) projects within our organization. This role regularly consults with upper management to ensure the scope and direction of each project is on schedule, coordinating and managing process in collaboration with other project managers and leaders across the organization. Project Managers work closely with project champions and owners to achieve successful member set-ups and assist with work management of cross-functional teams. This SR PM regularly mentors less senior personnel in aspects of the profession such as leadership, methodology, tools, people skills and navigating politics- and may be called upon to turn troubled project around. This position may be called upon to evaluate performance and identify PM – related training needs and/or tool enhancements to ensure the effective application of project management and leadership principles. This position also provides contracted position to our member if asked. Sr.PM will act the member project manager if contracted by OCHIN
Building, managing, and organizing appropriate project plans for any assigned projects
Developing, maintaining, and revising all project materials
Collaborating and negotiating with project sponsors and other stakeholders on project management strategy, timeframes, and specific outcomes to be achieved
Identifying relevant stakeholders to any project and building communication strategies to keep each project on time, within budget, and successful
Identifying and managing project risks and issues, communicating project status, and negotiating changes in project scope, resources, or timeline to ensure that the project sponsor and the partner or client are satisfied with project results
Escalating risks and issues as appropriate to the project sponsor and/or the external partner
Providing coordination among multiple parties who may be participating in technical projects (vendors, OCHIN, clients, and external partners)
Employing change management strategies and tactics
Working closely with project sponsors, OCHIN management, and other stakeholders to ensure that projects and project tactics align with organizational goals
Assisting in identification of opportunities for process and quality improvement both internally to OCHIN and by informing members of other OCHIN services available to them
Coordinating with partner site project managers to obtain necessary information, data, and input to achieve on-time member set-up goals
Providing excellent customer service to members and to other external and internal project stakeholders
Assisting in development and strategy of customer service policies and tools
Conduct training if requested to teach many of the skills—both hard and soft—that are required for the successful planning, execution, delivery and support of projects and their products or services.
Providing on-site coordination and leadership for managing any project to successful completion
Participating in organizational strategic planning and alignment with resulting goals and tactics
Providing regular coaching and mentorship to Project Coordinators and Project Managers
Identifying and developing project management tools and other process improvements
Other duties as assigned
Minimum 4 years of experience in complex project management, preferably in a healthcare and IT setting
Bachelor’s Degree (Healthcare, Health Informatics preferred) or a combination of college education and 7-10 years of relevant experience
Proficiency in Microsoft Project or similar system preferred
Proven success in internal and external communication and relationship management with all levels of expertise from administrative to executive
Technical aptitude to fully understand and gain the necessary knowledge required to effectively collaborate with members
4,000-7,000 hours leading and managing projects, and 20-25 hours of PM Education preferred
Candidates with CAPM, PMP, and/or Epic certifications will be given preference
Work Location and Travel Requirements
This position is 100% remote. Work from home requirements are:
Ability to work independently and efficiently from a home office environment
High Speed Internet Service
It is a requirement that employees work in a distraction free workplace
Travel may be required based on business requirements for OCHIN Go-Live events, 1-2 trips per year
We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings
Equal Opportunity Statement
OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.