Protective Services Manager I

Workplace Alaska - Fairbanks, AK

Full-time | Part-time

The Office of Children's Services, Northern Region is recruiting for a Children's Protective Services Manager I

The Alaska Office of Children's Services is contributing every day to the protection, health and well-being of Alaskans and their families - If you are interested in joining us in our mission, take a moment to view our recruitment video and visit our website. Then review the Key Responsibilities, Knowledge, Skills, and Abilities for the position and apply today!

This position is responsible for ensuring effective delivery of a wide range of social services to clients served by the Northern Region Offices, including seven field offices: Delta, Interior Rural, Fairbanks, Kotzebue, McGrath, Nome, and Utqiagvik. Services include child protection, permanency and well-being for children and youth, and service delivery to parents and caregivers.

This position is a member of the regional management team which is responsible for the overall management of the Offices of Children's Services in the Northern Region. The incumbent is also a vital member of the Change Management Leadership Team, which works on a systemic level to advance child protection issues and practices.

The position is responsible for effective coordination with other OCS regions; agencies; and state, federal, local, and tribal organizations for smooth service delivery in remote and isolated communities throughout the Northern Region. The PSM I directly supervises 5 staff members and is indirectly responsible for 26 line staff.

If you feel you embody the strengths and abilities to complete these duties, then we want to hear from you!

To learn more about the Office of Children's Services and what it is like to work for our office, click on the following links:

Please read through this entire recruitment carefully!

As a requirement of these positions, the selected candidates must have a valid Alaska Driver's License or be able to obtain one within thirty (30) days of hire.
Relocation costs are not provided by the State of Alaska for this job class.
For some positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315.
The successful candidate will be required, expenses paid, to travel for meetings and training, and to periodically conduct on-site supervision in rural field offices.
All positions require a valid Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.

To view the general description and example of duties for a Protective Services Manager I please go to the following link:

Protective Services Manager I
A bachelor's degree from an accredited institution with a major in a social, behavioral or health science, law or a closely related field;
Three years of professional social work experience or licensing experience providing programs or services to children, adults, families, or groups. One year of this experience must have included supervision of professional social services staff. The required supervisory experience is met by service as a Protective Services Specialist IV or Community Care Licensing Specialist II with the State of Alaska, or the equivalent elsewhere.

Four years of any combination of postsecondary education (3 semester/ 4 quarter hours equal 1 month of experience) in a social, behavioral or health science, law or a related field experience (any level) providing assistance, information or referrals to the public related to social services, health care or legal services may substitute for the bachelor's degree.

A master's degree from an accredited college in social work, psychology, counseling, or behavioral sciences may substitute for one year of professional social work experience. There is no substitution for the required one year of supervisory experience.

Special Note:
Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

ADDITIONAL REQUIRED INFORMATION:At time of interview applicant must submit:
Copy of degree or college transcripts, official or unofficial;
Resume with complete work history; and
Names and current contact phone numbers of three (3) professional references.

A cover letter is required. The cover letter must describe your knowledge, skills, abilities, as they pertain to the job description listed above. Please attach the cover letter as a separate document to your application before applying online. If unable to attach to your application, email or fax the cover letter to the contact number provided in the job posting prior to the closing date of this recruitment. Your cover letter will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. Omission of any required documentation will result in an incomplete application and you will not receive further consideration.

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview, or if/when requested prior to scheduling an interview.

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as ALEXsys or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the '' domains. For information on allowing emails from the '' domains, visit the Lost Password Help page located at

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to

For applicant password assistance please visit:

For specific information in reference to the position please contact the hiring manager at:

Name: Amy McKenzie
Phone: (907) 451-5083
Fax: (907) 451-5080