Full-Time Center Associate

The UPS Store 3535 - Murfreesboro, TN (30+ days ago)3.9


The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Experience with Adobe Creative Suites and Photoshop a plus but not required.

RESPONSIBILITIES
  • Completes pre-press set up in Adobe based platforms (Acrobat InDesign, Pagemaker, Illustrator, Photoshop) for both Mac and PC
  • Effectively manages production schedule and production materials
  • Maintains strong attention to detail when proofing all materials
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • Consistently follows up on production activity using various communication methods (telephone, email, etc.)
  • Meets with clients and adjusts designs to fit their needs or taste
  • Operates and maintains print and finishing equipment
  • Prepares and assembles images and illustrative material and copy and manages layout for publication
  • Prepares/completes the creative concepts, graphic design, pre-press work, and technical specifications necessary to complete projects
  • Produces/designs, proofs, and updates materials for customer projects
  • Completes tasks independently in a quick turn environment
  • Frequently multi-tasks while maintaining extreme attention to detail and high quality control
  • Maintains a clean, organized, and safe working environment
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Helps develop and implement the store marketing program
  • Oversees Center maintenance, including cleanliness, safety, and organization
  • Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently
QUALIFICATIONS
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • High school diploma or GED required
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Retail/customer service experience
  • Able to work 3 to 4 Saturdays per month.
  • Neat, clean, and professional appearance
  • Non-smoking environment
  • Detail oriented, organized, and able to multi-task
  • Highly organized and detail oriented
  • Must be an energetic self-starter who is driven to succeed
  • Prompt, reliable, and responsible
BENEFITS
  • There are no benefits associated with this position.
  • Casual and creative work environment
  • Closed Major Holidays
  • No Sunday's
  • Uniforms Provided