Area Manager of Operations

Enlivant - Greensboro, NC

Enlivant is seeking an Area Manager of Operations for our Carolinas / VA region!

At our core, we believe the care and service for America’s aging population is not only a moral obligation, but also an honor and a privilege. By combining our fundamental values with our mission to enrich life through meaningful relationships and vibrant communities, we seek to earn the right to be viewed as the nation’s most trusted senior living provider. We employ compassionate people with integrity who embody excellence and promote these values.

Enlivant and its subsidiaries operate more than 230 assisted living residences comprising more than 11,000 resident units across the United States. Enlivant assisted living residences are intimate, vibrant communities where our staff treats residents like family and serves them with the utmost integrity and compassion. Enlivant employs nearly 7,000 people.

The Area Manager of Operations is responsible for assisting with the operations oversight of Enlivant communities within their assigned region.

Ensures compliance with all laws, rules, regulations, policies and procedures within assigned communities
Provides training and support to all Enlivant team members and promotes quality care and independence for our residents
Conducts field audits at the Enlivant communities within the region
Responsible for setting goals and objectives for operations, sales and clinical functions within the region and monitoring progress
Leads regional team training sessions with a focus on operations and sales and marketing
Upholds Enlivant’s mission, vision, and values
Exhibits good time management and organizational skills
Possess the ability to handle complex issues
Demonstrate strong interpersonal communication skills
Additional duties as assigned

Required Qualifications

A minimum of two to three years of experience in an operations role
Experience in overseeing multi-site operations
Administrator’s license or certificate per state requirements
Bachelor’s Degree
Financial acumen and budget management experience
Exceptional problem solving and time management skills
The ability to travel extensively within the region
Experience with MS Word, Excel and PowerPoint
Must work a full shift, come to work on time, and work overtime as needed
The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position

Preferred Qualifications

Previous experience managing multiple locations (multi-site)
A minimum of two years of sales and marketing experience/leadership in an assisted living, long-term care, hospice, homecare, or other customer service field
Exemplify and be an influential team player
Possess exceptional communication skills
Exhibit strong organizational capabilities
Demonstrate empathy and good listening skills
Remain flexible and adaptable
Work harmoniously with other employees and develop/maintain good employee relations and employee morale
Uphold the principles of our mission: to enrich life through meaningful relationships and vibrant communities
Express compassion for residents, staff and guests on a consistent basis
Engage others in fun and creative activities
Strive for excellence in all aspects of the job
Work with integrity in all interactions
Demonstrate humility

Enlivant provides equal employment opportunities for qualified individuals and does not discriminate in employment on the basis of race, color, national origin, age, disability, or other prohibited basis.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.