- High School Diploma or GED
- Public Relations
- Medical Terminology
UMC’s Mission, Vision and Standards Include:
Vision Statement: To Serve Our Patients in the Best Teaching Hospital in the Country
Mission Statement: Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow’s healthcare professionals.
Standards of Excellence: Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect
501 licensed beds
Regions only Level I Trauma Center
Regions only BICU
Primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC)
Ranked as one of the Best Places to Work in Texas by Texas Monthly
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
General Job / Performance Information
Education and Experience
Must be a high school graduate or equivalent with some college preferred. Must have experiences in a business office atmosphere and experience in meeting people and working with them under adverse conditions. Prior experience or working knowledge of medical terminology is strongly desired.
Environmental / Working Conditions
Works in a well-lighted and ventilated building. Exposure to blood pathogens is of low risks. Works in an area where sterilization and hazardous chemicals of endoscopy equipment are used.
Interaction with Other Departments and Other Relationships
Must communicate appropriately and effectively with patients, visitors, physicians, and fellow employees. Must communicate will with ancillary departments and sales representatives.
The office assistant will assist the office manager with the admitting process. Responsibilities include securing pertinent information for patient registration, insurance verification, and collection of required deposits. Also assists the office manager with duties as designated by the Nurse Director.
Required Licensures / Certifications / Registrations
Work requires occasional exerts up to 10 lbs. of force and frequent exerts of small amounts of force to lift, carry, push, pull, and move objects. Work involves sitting most of the time while working on computers. May involve walking and/or pushing patients for transport purposes in the Endoscopy Center or to the prep area.
Skills and Abilities
Typing 40-60 words per minute required. Prefer Windows, Excel, lotus and data entry. Must have knowledge of public relations, hospital organization and social services capabilities. Must be capable of learning rapidly and adjust to change. Must be mature and have a sincere and dedicated attitude. Must be able to maintain an even temperament while working under pressure or with heavy workloads. Must be able to deal with angry people and yet remain calm and exercise tact at all times.