Looking for a detail-oriented person with Salesforce experience, and Pardot, a +, for a 3-to-6 month temporary assignment in downtown White Plains. This role is being filled on a temporary basis, but could become a long-term permanent solution based on the quality of the work and the future needs of our firm.
- You must be eligible to work in the United States without company sponsorship
- Data entry to Salesforce and Pardot; maintain and document accurate, organized and up to date information in Salesforce and TMS
- Assist Sales with incoming calls, emails and online questions and inquiries, providing accurate information pertaining to the company's line of products and services
- Assist Account Executives with presentation development
- Assist with onboarding customers as Account Executives close deals.
- Assisting with vendor paperwork; RFP's, client contracts, etc.
- Administration aspect of coordinating trade shows, regional meetings, conventions and varied activities for Sales, including shipping materials and completing purchase requests forms
- Keep record of sales trends
- Stay up-to-date with new product and feature launches
- Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
- Review and write spec features for client user manuals, how-to-videos, demos, and additional onboarding support materials
- Maintain knowledge of all tests, pricing, etc.
- Provide complete sales administrative support to the Account Executives & Marketing Department
EDUCATION & EXPERIENCE
- Bachelor’s Degree required
- Salesforce experience required, Pardot a +
- Proven work experience as a Sales Support Specialist or Sales Support Associate
- Demonstrated experience working with clients on the phone and by written correspondence
KNOWLEDGE, SKILLS & ABILITIES
- Must be tech savvy
- Proficiency with MS Office
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
Job Type: Temporary
- Pardot: 1 year (Preferred)
- Salesforce: 1 year (Required)