The construction internship at Starlight Homes is a twelve week internship designed to introduce the student to basic principles of project management on a residential construction site. The program consists of a 6 week on-boarding structure followed by the application of learning in a supervised environment. The construction intern will conduct tasks as directed by the project manager in order to become familiar with the home-building process, scheduling, quality control, payment control, and customer satisfaction procedures of Starlight Homes.
Key Duties and Responsibilities (Included but not limited to):
Complete assigned training tasks within a specified time.
Assist the Project Manager in the management of the construction process and all subcontractors.
Facilitate exceptional customer service by conducting routine customer care appointments.
Communicate with home buyers, on-site Sales Counselor/Associate and support personnel as required.
Manage assigned construction to result in a quality home, which is delivered on time and within budget.
Team with Sales/Marketing/Design Center to ensure coordination and problem solving between the respective organizations.
Team with assigned Sales Counselor/Associate to insure high satisfaction level in Customer Service.
Proactively communicate any construction, customer service or safety issues to the Area Construction Manager with suggestions for resolution.
Ensure assigned community is in proper order and appealing to the homebuyer.
Desired Candidate Qualifications:
Applicants should be in their Junior or Senior Year of a four year Construction Science, Business, or Finance Program. Attention to detail, the ability to multi-task and excellent communication skills are all essential to this position.
Typical Physical and Mental Demands:
Must be able to read, write and speak fluently in English. Spanish language skills are helpful. Employees in the position are required to be able to hear and have vision sufficient to utilize all office equipment. Use of hands and fingers is required to utilize standard office equipment.
Work is generally performed in the field, i.e. home building construction sites. Occasional work will be performed in a typical office environment and may involve the use of standard office equipment. Work is typically active in nature, but some sitting may be required. Fast paced environment subject to numerous schedule and priority change and short notice activity.
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