Intake Assessment Coordinator - Full Time/Days

St. Joseph Health / Covenant Health - Lubbock, TX3.7

Job Summary:
Coordinates all aspects of patient care for the Partial Hospital Program. Coordinates multidisciplinary treatment plan and planning process. Provides educational group experiences for inpatient and PHP patients. Maintains accountability and responsibility for efficient, effective delivery of patient care services through appropriate utilization of hospital resources. Responsible for proactive discharge planning in collaboration with the medical staff and ancillary departments within the integrated delivery network for provision of optimal patient care outcomes within the continuum of care. Responsible for negotiation of cost-effective care among clinical team members, third party payers and external agencies providing extended care. Requires minimal supervision.

Essential Functions:
Coordinates all elements of patient care for patients admitted to the partial
hospitalization program: admissions, treatment, discharges, and transfers

from inpatient to partial hospitalization.

Plans, communicates and organizes the multidisciplinary treatment team
initial and review of plan of care.

Provides patient specific medical record information to insurance companies
in regards to severity of illness, intensity of service, discharge screens,

concurrent services provided, and both routine and complex discharge

planning issues in order to obtain authorization of services provided

throughout the continuum of care.

Provides initial pre-certification of insurance coverage for Partial
Hospitalization Program patients.

Communicates utilization review information to the patient’s attending
physician and the multidisciplinary treatment team.

Documentation in the medical record concise and relevant to the patient's
program, plan of care, and discharge planning information.

Facilitates quality management activities related to treatment standards
through concurrent audits of the medical record. Collects data and reports

trends or situations of non-compliance of standards to Director of Behavioral

Health Services.

Provides patient educational group experiences for inpatients and Partial
Hospitalization Program patients.

Displays non-judgmental acceptance, maintains confidentiality, and
establishes a positive rapport and working relationship with


Participates in leadership and collaboration with all members of the health
care team for identification of opportunities for process improvement while

maximizing efficient use of resources and minimizing delays in service.

Minimum Position Qualifications:
Education: Licensed Social Worker or Licensed Chemical Dependency Counselor

Experience: One year in social work or chemical dependency; progressive psychiatric experience. See necessary knowledge, skills and abilities above.

Training: See necessary knowledge, skills, and abilities above.

License/Certification: Current Texas license as licensed clinical social worker or licensed chemical dependency counselor.

Preferred Position Qualifications:
Minimum of two years psychiatric experience

Minimum of two years of providing psycho-educational group experiences for mental health patients.

Experience in utilization review

Covenant Health is celebrating nearly 100 years of serving Lubbock and our South Plains region. As the oldest and largest health system in Lubbock and the region, we currently employ over 5,200 people with a medical staff of over 600 physicians.For nearly 100 years, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person - mind, body and spirit. Our vision and differentiator is we are the only faith-based, integrated health network in the West Texas/eastern New Mexico region dedicated to a Christian ministry of healing.As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.Our ministry includes six hospitals with over 1,100 licensed beds: Covenant Medical Center - CMC Covenant Children’s Covenant Specialty Covenant Plainview - PLV Covenant Levelland - LVL Trustpoint (joint venture: Rehab Hospital of Lubbock) Covenant Medical Group (CMG) Covenant Health Partners Hospice of LubbockCovenant Health's total service area includes 25 counties that covers most of West Texas and eastern New Mexico. The service area covers approximately 750,000 people and approximately 35,000 square miles.Covenant / St. Joseph Health (SJH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Covenant / St. Joseph Health (SJH) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Positions specified as “on call, per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.

Company: Covenant Health

Category: Community Services