The Futures Client Services Specialist will represent IRONBEAM, a CME Group Clearing Member and Futures Commission Merchant. The candidate will report directly to the firm’s Senior Management and will be responsible for the following:
Essential Duties and Responsibilities:
- Assisting customers in a variety of issues.
- Risk management with futures and options trading, including executing trades.
- Executing orders for clients.
- Engaging with customers via phone, email, and chat.
- Assisting current customers on using our technology.
- Setting up customers with access to trading systems and troubleshooting trading software connection issues.
- Assisting with the firm's back office operations on an as-needed basis.
- Other duties as assigned.
Qualifications:
- Commodities industry experience: 1 year minimum
- Knowledge of futures and options industry is a must
- Proficient in Outlook and Microsoft Office including Microsoft Excel
- Understanding of industry trading platforms and technology on the back end
- Strong communication skills and professional attitude
- Strong analytical skills
- Attention to detail
- Ability to prioritize and complete tasks in a timely manner
- Ability to multitask and remain organized during busy periods
- Willingness to learn and take direction
- Minimum of Associates degree in business related area
- Series 3 Registration is preferred
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have knowledge of the trading industry?
Experience:
- Microsoft Excel: 1 year (Required)
- Microsoft Office: 1 year (Required)
Ability to Commute:
- Chicago, IL 60604 (Required)
Ability to Relocate:
- Chicago, IL 60604: Relocate before starting work (Required)
Work Location: In person
