Systems Administrator

Compudyne, Inc. - Saint Paul, MN

Full-timeEstimated: $52,000 - $75,000 a year
SkillsBenefits

Be a part of something big.

Compudyne is celebrating 30 years of supporting businesses, large and small, with IT resources that drive success. We offer remote and onsite IT services, network consulting, hardware/software installation and high speed business internet services. Most importantly, we explore cutting-edge, secure solutions that help our clients become more efficient and more connected.

Find your niche.

As a Systems Administrator, you’ll be a point of escalation on a team, utilizing a high level of technical expertise in provisioning, configuration, operation and maintenance of systems hardware, software and related infrastructure. In this dynamic role, you’ll work directly with clients and team members, participating in technical research and development to enable continuing innovation within the infrastruture. This environment is very fast-paced, and constantly evolving, so you’ll need to be up for the challenge.

Primary Responsibilities

Provide technical assistance to clients

  • Respond using various communication channels including phone, email, remote assistance tools, and in person, on occasion.
  • Research questions using available information resources.
  • Identify and escalate situations requiring urgent attention.
  • Oversee client networks and systems operations
  • Assist with client and employee on-boarding and off-boarding process
  • Perform software installations utilizing tools, scripts and licenses
  • Troubleshoot network/software issues and set expectations with users for follow up and resolution of issues
  • Identify and document incidents accurately and in a timely manner through our ticketing system
  • Perform software installations utilizing tools, scripts and licenses
  • Keep up to date on user environments, by maintaining documentation and communicating effectively with the end user

Hold a critical role within a team.

  • Serve as a technical escalation point for team members
  • Assist in the development and growth of the team

Stay up-to-date on technologies

  • Follow industry and technology trends and best practices
  • Keep current on new hardware and software that may benefit the company
  • Assess new products and systems by evaluating new software to support business strategies, providing proposals, specifications and presentations of new product and configuring needs analysis
  • Pass exams to receive major certification credentials (reimbursement provided!)

Be flexible to ensure best-in-class support

  • Installations and upgrades are typically outside of normal business hours and occasionally on weekends to minimize impact on clients
  • Early or late start shirts may be required
  • On call rotation within department required
  • Local travel may be required for training and site support (up to 50%)

Knowledge, Skills and Abilities

  • Microsoft certifications (MCSE) or other major certification required
  • Knowledge and experience working and troubleshooting Microsoft Operating Systems, Microsoft Office suite, and TCP/IP networking and equipment
  • Mac OS knowledge is a plus
  • 2+ years preferred experience in Windows server administration support
  • Previous experience with Windows 2008 & 2012, Cisco UCS, VSPhere/VMware and Active Directory
  • Strong communication and customer service skills
  • Ability to work independently
  • Must have the ability to keep information confidential
  • Must be able to travel out-of-state to project sites (very occasional)
  • Must be able to work early morning or late evening as required by manager
  • Microsoft certifications (MCSE) or additional professional training preferred

Get rewarded.

We appreciate our employees and want to prove it. Compudyne combines competitive wages with an excellent benefits package that includes Medical, Dental, Vision, Group Life and Disability Insurance, 401K, PTO, Parental Leave and more. We also provide numerous perks to continually thank you for your hard work. Just ask!

Join our team.

We like to work with smart people who can communicate clearly and learn quickly. Every day is a new challenge and we’re constantly seeking ways to help our team get better at what we do. IF that’s you, we want you on our team. We encourage you to visit our website at www.compudyne.com to learn more about our company. We look forward to hearing from you!

Job Type: Full-time