The General Nature or Purpose of the Job:
The Security Dispatcher will provide dispatch, radio, and telephone communication support to Campus Police.
Essential Job Duties:
The primary duties and responsibilities of the job: Receive calls for security, and for security escort van, as well as transferring incoming calls via multiple phone lines; route request via two-way radio appropriately; report any emergencies to Security and accurately record all activity on dispatch log sheets.
Become familiar with campus maps and one-mile radius service area. Monitor closed circuit TV cameras and report any issues immediately: there are @ 80 cameras at Peabody and the dispatcher monitors @ 7 monitors.
Provide access to campus via secured gates per policy.
Maintains a number of keys to locked rooms, such as the practice rooms, classrooms and studios; monitors the keys assigned and returned throughout the day.
Follow directions and adhere to University and Security Department policies and procedures; perform other related duties as required.
Internal & External Contacts:
Daily and frequent interaction with students, staff, faculty, vendors and visitors to the campus.
High school diploma or GED required. Minimum 1-2 years of relevant experience preferred.
Must be able to provide professional customer service to clients (students, faculty, staff and visitors to campus); effective and appropriate verbal skills: ability to operate radio, telephone, closed circuit cameras, card key access system, computers and basic office equipment.
Classified Title: Security Dispatcher
Working Title: Campus Police Dispatcher
Role/Level/Range: ATO 40/E/01/OA
Starting Salary Range: Commensurate with Experience
Employee group: Full Time
Schedule: M-F, 3-11
Exempt Status: Non-Exempt
Location: 07-MD: Peabody Institute
Department name: 10000988-Security
Personnel area: Peabody
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com . For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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