Mortenson’s success is not a matter of luck; it’s a result of our ingenuity, expertise, and exceptional people coupled with our unparalleled focus on customer service.
Our foundation and culture are based upon our values of trust, safety, teamwork, responsibility, service and stewardship. We are inspired by a compelling purpose to build structures and facilities for the advancement of modern society and a mission to create an exceptional customer experience. Mortenson has built a reputation for being a leader in our industry and in the communities in which we live and work.
It all starts with our extraordinary people and collaborative teams. Mortenson has been voted a "best place to work" over 40 times since 2002…
…What are you waiting for?
Mortenson is seeking an Associate Network Administrator who will be responsible for the maintenance of inventory and updates to network features. This individual wll provide excellent customer service to team members requesting assistance troubleshooting network issues.
What will you be doing?
Serve as the basic triage for troubleshooting issues
1. Assisting users network issues related to the Bring Your Own Device program
2. Basic patching
3. Resolving network connectivity problems
Maintain configurations of all network devices
Assist in maintaining the latest revision level on our devices, including security and feature sets
Assist in inventory management, including hardware components and supplies
Manage shipping and receiving of network supplies and process them through basic configuration and
Perform basic equipment maintenance functions, such as:
1. WiFi set-up
2. Configuration of client devices
3. Template application
4. Connecting routers and switches
All other duties as assigned
How do you succeed?
KEY SKILL REQUIREMENTS
A. Basic knowledge of network hardware
B. Ability to provide a high level of customer service in an dynamic environment
C. Strong teamwork orientation
D. Positive attitude and professional customer service and interpersonal skills
KEY SKILL PREFERENCES
A. Open to change based on diverse input and feedback
B. Effectively work with those of diverse backgrounds and organizational levels
C. Adaptive, effective communication and active listening skills
D. Strong cross-cultural relationship building and influencing at all organizational levels
EDUCATION AND EXPERIENCE REQUIREMENTS
A. Associate’s degree in related field
B. 1 year related experience preferred
C. Completion of any of the following certifications preferred but not required:
1. Network+ or A+(Comp TIA)
2. CCNA (Cisco)
3. WCNA (Wireshark)
4. MSCS (Microsoft)
5. CCDP and CCDA (Cisco)
6. CCNA, CCNP (Cisco – Collaboration, Data Center, Routing and Switching, Security, Service Provider,
7. MCTS or MCITP (Microsoft)
Mortenson is an EEO/Affirmative Action/M/F/Veteran/Disabled employer
Visa sponsorship not available for this position
**No Agency e-mails, calls or solicitations accepted**
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