- Classroom Experience
- Microsoft Word
- Microsoft Powerpoint
At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
We are currently seeking a SKS Product Trainer to join our dynamic team in Napa, CA as part of the Home Appliances Signature Kitchen Suite Team!
Responsible for delivering high impact instructor-led training courses on product advantages to retail sales associates and internal LGEUS associates utilizing presentation skills and principles of interactive instructional design to foster understanding of LGEUS products and brand advocacy.
Designs, develops and delivers instructor-led training courses on business-specific processes, products, systems or other initiatives. Evaluates student performance through written and hands-on assessments.
Provides project support for training initiatives. Coordinates training projects from start to finish including tasks and timelines. Serves as subject matter expert for instructional designers, eLearning developers and technical writers. Reviews instructional designs, testing procedures and technology.
Populates system training or test regions with data for use in classes, provides client updates, analyzes data and writes training summaries.
Maintains subject matter expertise for assigned business areas, including job shadowing, attending team meetings, process updates, staffing and providing production support as required.
Engages instructional designers when significant edits are required (course redesigns). Designs and develops course content for narrowly focused topics.
Consults with the business to determine performance gaps and generate innovative solutions.
Prepares for training classes: creates and updates class rosters, sends registrations, manages hardware and software set-up, completes evaluation tracking, ensures room reservations and equipment setup and orders materials.
Builds team structure and increases team efficiency by contributing to internal processes and tools.
Minimum 2 years of training experience in classroom setting
Excellent organizational, planning, presentation and communications skills
Knowledge of MS Word, PowerPoint; Snag It, Paint Shop Pro, MS Vision
LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, inc., LGEVU and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.