Canine Coach

Dogtopia of Oakbrook Terrace - Oakbrook Terrace, IL

Part-time

Job Description

Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding and spa services has an immediate opening for an energetic, organized, business-minded individual that will be responsible for the safety of the playroom as well as create a fun environment for the dogs. Dogtopia is looking to hire a candidate that can take on many different roles, based on the assigned shifts.

What we offer: Let's look at what Dogtopia does for you!

  • It's always bring your dog to work day!
  • Education in basic dog obedience and training
  • Fun, Dynamic team culture with over 45 locations
  • Career Progression based on performance
  • Additional certification programs available
  • Competitive wages with flexibility in scheduling
  • Learn key skills related to customer service, teamwork, or even sales!

Now that we have the fun out of the way, let's get into the what you can offer us.

  • Have fun on Camera!
  • Maintain control of large groups of dog
  • All rooms are equipped with cameras for Pet Parents to stay engaged.
  • Caring for all furry friends as if they were a part of your family
  • Engage, Play, and Enjoy the furry friends!
  • Understanding our Dogtopia-isms

The Rules by which we, as Dogtopians live by are:

  • We LOVE life unconditionally like a dog.
  • We STAY loyal to our pack.
  • We CHASE the absolute highest standards of safety.
  • We PLAY to our fullest potential.
  • We TREAT every day like It’s the Most Exciting Day Ever!

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Canine Coach Duties include:

  • Maintains a neat and organized playroom & front desk (depending on shift)
  • Strive for high customer review ratings!
  • Enjoy your team! Grow your team! And Play to your fullest potential.
  • Keeping playrooms clean of messes at all ties
  • Cleaning may include mopping, sweeping, trash, and water refill
  • Being proactive in making sure dogs are always in a clean and safe environment is key!

Rover Duties include:

  • Support playroom staff with day to day tasks
  • Proper use of crate time and spray bottle
  • Able to perform meal prep with little or no guidance
  • Stores daycare and boarding belongings properly with correct labels
  • Ability to coach others with positive feedback and hold them accountable
  • Ability to coach others with positive feedback and hold them accountable
  • Bathe and nail clip when needed (training is provided)
  • Will learn how to identify dog breeds and behaviors
  • Report dog scuffles right when they occur for safe wounded cleaning if needed
  • Work with team to assure our quality of care sets the standards for dog care
  • Rovers must be able to do canine coach’s duties when relieving them on breaks.

Front Desk Duties include:

  • Data entry
  • Creating Pet Parent Charts
  • Greeting Everyone that walks in or out of Dogtopia!
  • Maintain a neat and organized Front Desk team and area at all times
  • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s Safety and Clean standards.
  • Sets the example for the team on the 3 S’s (smile, story, and satisfaction) and hold accountable to internal and external customer service standards
  • Answering Phones, emails and questions from Pet Parents
  • Strive for high customer review ratings!

As the Playroom Attendance (Canine Coach) you are responsible to work closely with our furry friends in creating a safe and fun environment while still setting the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: www.youtube.com/watch?v=9FONo1u85eY

Visit https://www.dogtopia.com/oakbrook-terrace/careers/ to apply

Job Type: Part-time

Experience:

  • Dog: 1 year (Preferred)