Store Manager/Sales Manager

La Mia Moda Boutique - Wellesley, MA (30+ days ago)


As an assistant to the owner, you will help provide an excellent customer experience while upholding all visual and operational standards within the store. La Mia Moda provides highly personalized, one-on-one client experiences. You will work closely with the owner to provide a high level of customer service. The Store Manager will be responsible for all aspects of day to day operations of the Wellesley store.

Responsibilities

  • Create a welcoming environment for the customer
  • Assist in the maintenance of merchandising, display and marketing standards; to include tagging merchandise and markdowns
  • Provide assistance to the owner and offer feedback regarding merchandise
  • Planning and managing special in-store events
  • Act as a brand ambassador, play an active role in the community and seek outreach/networking opportunities
  • Handle customer complaints and feedback
  • Maintain a neat and organized store
  • Meet the store sales goals
  • Online store maintenance: photos, descriptions and posting of products, shipping customer relations.
  • Assist with social media postings and marketing materials
  • Manage employee schedules
  • Manage any facilities issues as they arise
  • Conduct periodic inventory counts

Minimum Qualifications

  • High School diploma
  • 5+ years retail experience
  • Leadership experience
  • Passion for fashion with extensive knowledge or products and trends
  • Sales experience
  • Computer skills: POS systems, inventory, online store management
  • Independent, self motivated with a can-do attitude
  • Ability to work a flexible schedule to include some weekends
  • Familiarity with social media including Instagram and Facebook
  • Creative with good writing skills

Preferred Qualifications

  • A degree in Fashion, Visual Merchandising or something similar
  • Assistant Store Manager or Store Manager experience

Job Type: Full-time

Experience:

  • Retail Store Management: 1 year
  • Designer Apparel Sales: 3 years

Education:

  • Associate