Administration & Human Resources (HR) Assistant

Volunteers of America - Reno, NV3.6

Full-time$17 an hour

Volunteers of America is a national, non-profit, faith-based organization dedicated to helping those in need rebuild their lives and reach their full potential. Volunteers of America is currently recruiting for a Administrative and Human Resources Assistant for our shelter programs in Reno Nevada.

The Administrative and Human Resources Assistant is responsible for performing administrative duties, and providing human resources support including but not limited to personnel, training, payroll and benefits. This position requires a high attention to detail and must be able to maintain a high level of confidentiality. Work is performed in a cost effective and service oriented manner as it relates to established organizational standards.


Responsible for performing daily administrative duties to achieve established objectives.

  • Code invoices and bills for all CAC programs.
  • Track and process charges and receive payments from clients.
  • Reconcile client accounts.
  • Send monthly statements to clients
  • Inventory and order office supplies and other supplies as needed for shelters and ReStart.
  • Order, pay for and pick-up client food orders for all programs
  • Maintain and schedule repair of office machines and other equipment as needed.
  • Copy, fax, email and distribute documents for management team.
  • Review, route and file Incident Reports to managers as appropriate
  • Create documents, spreadsheets and reports as requested.
  • Enter data into HMIS.
  • Perform office errands including filing as requested
  • May perform other duties as assigned.

Provide Human Resources support including the recruitment of new employees.

  • Manage the recruitment process including reviewing resumes, coordinating interviews, and conducting reference and background checks. Respond to applicants as needed.
  • Greet applicants and confirm completion of employment applications prior to interviews.
  • Manage the on-boarding process for new-hires, including ensuring new hire documents are accurate and complete. Follow up with new employees regarding missing documents, etc.
  • Assist employees with registering in the timekeeping (ADP) and benefits (Benefits Connect) systems.
  • Take pictures of new employees and send to Admin for name badge creation.
  • Serve as initial point of contact for employee questions regarding interpretation of the HR Handbook and benefits.
  • Assist the HR Generalist or Director of HR with employee relations issues as needed.
  • Ensure that all human resources documents are accurate, complete and sent to the Human Resources Department in a timely manner.
  • Assist Program Managers and Human Resources with training logistics including tracking participants, creating sign-in sheets, setting up room for training, collecting evaluations as needed.
  • Participate in employee orientation as needed.


A minimum of a high school diploma and one year of experience providing administrative support is required. An Associate or Bachelor’s degree or Accounting or HR certification is desired. Basic experience/knowledge using Quick-books or other accounting software is desired. Experience with recruiting or benefits administration and knowledge of Nevada law is desired. This position requires demonstrated ability to communicate and comprehend oral and written instructions. Provide services to clients without ethnic or social prejudices. It requires general knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and persons with disabilities. Requires proficiency with computers, including basic intermediate knowledge of Excel and Word. The position requires demonstrated ability in record keeping, mathematical comprehension, above average written and verbal communication skills, ability to provide a kind and welcoming environment to all visitors and a polite telephone demeanor. This position requires a valid Nevada driver license, a clean driving record, and proof of insurance.


Basic human resources knowledge

Understand and interpret policy, laws, and other regulations

Teamwork skills

Strong interpersonal skills

Oral and written communication skills

Computer skills

Ability to type a minimum of 40 wpm

Organizational skills

Analytical and decision making ability


Lift and move up to 50 pounds

Physically able to safely maneuver weight distribution of office supplies

Stand, walk, bend, stoop, and sit frequently

Kneel occasionally

Job Type: Full-time

Salary: $17.00 /hour


  • working with knowledge of Nevada employment/labor law: 1 year (Preferred)
  • administrative support: 1 year (Required)
  • Quickbooks or other accounting software: 1 year (Required)
  • benefits administration: 1 year (Preferred)
  • recruiting: 1 year (Preferred)
  • human resources: 1 year (Required)
  • working with the homeless population: 1 year (Preferred)


  • High school or equivalent (Required)