Assistant Service Department Manager Job Description
The Assistant Service Manager will oversee and participate in achieving productivity objectives and the preparation of Avis vehicles according to company quality standards. The Service Assistant Manager will direct, motivate and develop our Service Agent personnel who are responsible for producing exceptionally clean, quality vehicles. The person in this position will also assist in hiring, training, evaluating and scheduling of Service Agent personnel. The ideal candidate will have excellent communication skills, superior work ethic, good judgment and problem solving abilities.
Assistant Service Department Manager Specific Job Duties
Achieve productivity objectives
Produce exceptionally clean, quality vehicles
Motivate and develop Service Agent staff
Manage and monitor productivity of all personnel and location objectives
Assist in hiring, training, evaluating and scheduling Service Agent Personnel
Actively participate in company QA evaluations as well as conduct in station quality inspections
Support of Midwestern Wheel’s Quality Assurance program to ensure vehicle quality is at a consistently high level.
Reporting all aspects of productivity to the Facilities Manager
Midwestern Wheels, Inc. provides a competitive hourly wage with a monthly incentive program and excellent benefits for its employees:
$13 - $15 Per Hour + Monthly Bonus
Generous PTO Plan (Paid Time Off)
Health, Dental and Vision Insurance
Company Paid Life Insurance & Long Term Disability
Additional discounts including, but not limited to car rentals are accessible to employees
Car Detailer Assistant Manager Required Qualifications
Must be at least 18 years of age
Previous Supervisory Experience is a plus
Ability to work in a fast paced environment
Effective verbal communication skills to communicate with customers, co-workers and management
Willing to work outdoors in all types of weather conditions
Ability to work flexible schedules which will include evenings, weekends, and occasional holidays as scheduled
Able to handle confidential information
Ability to demonstrate The Five Factors of Credibility: Competence, Character, Composure, Courage and Care for People.
Must be able to pass pre-employment drug test
Must have a valid state driver’s license and no more than 2 moving violations in the current 12 month period
No drug or alcohol related conviction on driving record in the past 3 years
About the Company
Midwestern Wheels, Inc. is a licensee of Avis Budget Group, Inc. a leading global provider of vehicle rental services. Midwestern Wheels, Inc. was established in 1958 and operates the Avis and Budget Rent A Car brands at locations in six Wisconsin cities: Appleton, Green Bay, Madison, Mosinee and Rhinelander. Our Management and Administrative Services Support Teams are located in Appleton, Wisconsin.
Midwestern Wheels Inc. is a high energy workplace where things move forward every day. We are Customer-Led, Service-Driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to go somewhere in your career, Midwestern Wheels Inc. is the place to be.