- Associate's Degree
- Bachelor's Degree
- High School Diploma or GED
- Customer Service
- Microsoft Office
- Administrative Experience
- Military Experience
- Microsoft Powerpoint
As an Administrative Professional for the CIA, you will fill critical positions, performing a variety of skilled and semi-skilled duties related to internal and external customer service ranging from routine to complex clerical, secretarial, enterprise and administrative work. You will work in a fast-paced, challenging environment where your organizational skills and attention to details will help you handle a wide array of tasks.
To perform this job successfully, you must be able to perform each essential job function as listed below:
Business skills - display a working knowledge of office practices and procedures
Problem solving - gather and analyze information to identify and resolve problems in a timely manner
Customer service - satisfy customer needs by providing and delivering professional, helpful high quality service and assistance
Planning/Organizing - prioritize and plan work activities using realistic action plans
Administrative support - directly support senior Agency leadership and other assigned management positions, including calendar management/scheduling of appointments
Verbal/written communication skills - proofread/review correspondence for accuracy and completeness
Technical skills - knowledge of technology/office equipment and willingness to learn new information systems and software; proficiency in the use of computer applications and MS Office Suite (e.g., Excel, PowerPoint, Word)
Accounting - expense tracking, billing/invoicing, tracking division requisitions, purchase orders
Offices of the CIA - Directorate of Support
The Directorate of Support (DS) provides everything the CIA needs to accomplish its critical mission of defending our nation. The DS provides business operations support to Agency components including all aspects of security, logistics, facilities, finance, education, medical services and human resources. Learn more about the Directorate of Support.
See our work in action:
Life at CIA
In addition to a comprehensive benefits package, the CIA offers exciting career opportunities and a dynamic environment. We're on the forefront of world-altering events – as they happen. So working here isn't just a job, it's a mindset and a lifestyle.
US citizenship required (dual-national US citizens eligible). All positions require relocation to the Washington, DC metro area.
High School diploma or GED
GPA of at least 3.0 on a 4.0 scale
Prior experience in a customer service or administrative professional position or equivalent military experience
Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information
Promotes and practices the highest standards of personal and professional conduct
Initiative and flexibility
Ability to work in a team environment and independently
Ability to perform multiple tasks simultaneously, at times working under pressure with competing priorities
Ability to devise and implement improved office procedures as needed, while delivering outstanding customer service
Associates or Bachelor's degree
Four (4) or more years of administrative/office experience
Equivalent federal government or military experience
All applicants must successfully complete:
A thorough medical and psychological exam
A polygraph interview
A comprehensive background investigation
To be considered suitable for Agency employment, applicants must generally not have used illegal drugs within the last 12 months. The issue of illegal drug use prior to 12 months ago is carefully evaluated during the medical and security processing.