Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience.
Roles and Responsibilities
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Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
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Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
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Product delivery and placement on the sales floor in accordance with merchandising guidelines and timelines.
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Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required.
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Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
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Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.
