What does Geek Squad Depot Triage Agent do?
At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.
A Geek Squad Depot Triage Agent works in a fast paced environment supporting a team of Geek Squad Repair Agents. They are responsible for the following objectives:
Movement of product through repair process
Verification of model and serial numbers
Prepare and setup units for diagnostics
Basic functionality testing of consumer electronics and appliances
Basic repairs / part replacements
Final cleaning of units and preparation of units for shipping
What are the Professional Requirements of a Geek Squad Depot Triage Agent?
High school diploma or equivalent
Proficiency with Microsoft Office applications and the ability to learn new software programs
What are my rewards and benefits?
Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.