Mortgage Loan Processor

SecurityNational Mortgage Company-Austin - Houston, TX (30+ days ago)

Job Description

A Credit Analyst IV’s primary responsibility is to effectively process a pipeline of at least 28 loans according to SNMC requirements and 18 funded files per month with 65% pull through with an assigned JR. Processor.

  • The duties Consist of the following:
  • Performing setup duties to the loan file such as ordering the flood cert, NMLS search, USPS search, running Fraud Guard, opening the title order, requesting transcripts, requesting verifications, and requesting the appraisal.
  • Validating the LO has completed all necessary requirements to submit the file to be processed.
  • Loan Submissions and re-working numbers for resubmissions
  • Input missing data into encompass for Loan Officer to pull credit report and make sure loan has been run correctly through AUS and meet what findings require. Underwriting AUS findings.
  • Obtaining loan conditions once the file has been underwritten. {Supervisor gives permission when this is to begin.}
  • Verify all of the documentation collected meets the loan requirements and won’t result in further questions or conditions from the underwriter.
  • Assist the Loan Officer with ideas on how to make the loan work if the initial attempt fails. {Allot one hour, as a service level to a Sale Team}
  • Orders & Delivers the appraisal to the borrower according to SNMC guidelines and utilizing the Appraisal System through Encompass that works with Mercury.
  • Uploads and organizes documents received from the LO, 3rd party services, or the borrower.
  • Communicating to Loan Officers, Loan Officer Assistants, Underwriters, Closing and all Client Partners in a professional and courteous manner.
  • Being the primary point of contact for the borrower after origination but does not discuss the rate and term of the loan.
  • Submit a complete, accurate file to underwriting. The goal is to receive an approval with no prior to closing conditions.
  • Inputting changes to fees on the 2015 itemization as the information is received and issues a Changed Circumstance or performs a fee variance cure as needed.
  • Coordinating closing and updating parties to the transaction as needed.
  • Submitting the loan to closing with all required minimum standards met including completion of the Doc Request form.
  • Meeting or exceeding SNMC’s standards of Customer Service.
  • Responding to all emails and phone calls received each day.
  • Notifying the department manager of any discrepancies or potential fraudulent activity.
  • Working as a team to meet department goals and maintain current service level agreements.
  • Collecting any information to sell the loan after the loan is closed based on an investor’s suspense and/or work on any post-closing issues from investors to get the loans purchased quickly.
  • Respond to all QC’s in time frame provided. And use as training to minimize future or repeated QC issues.
  • Knowledgeable of all TRID, ECOA, HMDA, and SNMC requirements and make certain the loan complies with all regulatory agencies.
  • Sending all items needed for maintaining your ECOA dashboard, which include, but not limited to:
  • Maintain your pipeline daily. You must give notice of action to the borrower within 30 days. You must maintain loan status every 30 days by either logging in status in the conversation log and updating the status date or the file will need to be withdrawn or declined with valid reason. Alerts need to be maintained daily and cleared as they are fulfilled.
  • Keep updated on current compliance, underwriting and closing guidelines.
  • Job duties and responsibilities subject to change anytime.
  • Reports to the Regional Area Operations Manager


  • Minimum of 7-9 years of experience in the mortgage industry with at least 7 years as a Credit Analyst II or its equivalent in job experience in processing loans.
  • Managing a pipeline of 25 loans.
  • Closing based on quarterly average a minimum of 10 loans per month.
  • Must have Post-TRID experiance
  • Must have Conventional, FHA, VA, and USDA knowledge

EducationBachelor degree in business, finance or marketing preferred or work equivalent.

Audit, Financial Skills, Financial Software, Customer Service, Thoroughness, Confidentiality, Analyzing Information, Decision making, Verbal Communication, Professionalism, Quality Focus.

Job Type: Full-time

Salary: $22.00 to $26.00 /hour


  • Mortgage: 5 years
  • Loan Processing: 1 year